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Alarm Handling

AR100, AR120, AR160, AR1200, AR2200, AR3200, and AR3600 V300R003

This document provides the trap description, attributes, parameters, impact on the system, possible causes, procedures, and references. This document provides a complete set of traps, through which intended readers are kept of the running status of the device so as to locate faults.

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OSPF_1. ospfVirtNbrRestartHelperStatusChange

OSPF_1. ospfVirtNbrRestartHelperStatusChange


OSPF/3/VNBRHELPERCHG:OID [oid]: The helper status of the virtual neighbor changes. (VirtNbrAreaId=[area-id], VirtNbrRtrId=[neighbor-router-id], ProcessId=[process-id], RouterId=[router-id], VirtNbrRestartHelperStatus=[gr-helper-state], VirtNbrRestartHelperAge=[gr-helper-value], VirtNbrRestartHelperExitReason=[quit-reason], InstanceName=[instance-name])

The helper status of the OSPF neighbor on the virtual link changed.


Alarm ID Alarm Severity Alarm Type Minor environmentalAlarm (6)


Name Meaning


Indicates the MIB object ID of the alarm.


Indicates the ID of the area that the virtual link belongs to.


Indicates the ID of a neighbor of the virtual link.


Indicates the process ID.


Indicates the ID of the local router.


Indicates the new helper status.
  • 1: Normal Router, not-helping
  • 2: Helper Router, helping


Indicates the period during which the router is in the helper state.


Indicates the reason why the router leaves the helper status.
  • 1: not attempted
  • 2: restart/helper in progress
  • 3: restart/helper completed successfully
  • 4: restart/helper exit because of timeout
  • 5: restart/helper exit because of topology changed


Indicates the instance name.

Impact on the System

This alarm is generated when the neighbor on the virtual link leaves or enters the helper status. GR failure affects the normal forwarding of routes.

Possible Causes

During GR, the helper status of the neighbor on the virtual link changed.


  1. Perform the following configurations as required:

    • If the active/standby switchover is performed manually or the OSPF process is restarted through GR, go to Step 3.

    • If this trap is generated without any manual operation, go to Step 2.

  2. Collect alarm information and configuration information, and then contact technical support personnel.
  3. End.

Related Information


Updated: 2019-03-06

Document ID: EDOC1100041475

Views: 101833

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