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eSight V300R010C00SPC200, 300, and 500 Local HA System Software Installation Guide (SUSE Linux + Oracle + Veritas) 10

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
How Do I Do If eSight Exits Unexpectedly After Running Normally for a Period of Time and Cannot Be Restarted

How Do I Do If eSight Exits Unexpectedly After Running Normally for a Period of Time and Cannot Be Restarted

Question

eSight exits unexpectedly after running normally for a period of time, and cannot be restarted. A message is displayed, indicating that connection to the database failed. Checking of the SQL server status shows that the database configuration is correct.

Answer

A security policy on the eSight server disables port 1433. Therefore, the eSight server cannot communicate with the SQL server.

  1. eSight must be installed on an independent server to prevent port conflict with other software.
  2. Do not download other software in the eSight server's operating system. This prevents eSight running exceptions or startup failures caused by virus infection or software conflict.
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Updated: 2019-10-30

Document ID: EDOC1100044372

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