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eSight V300R010C00SPC200, 300, and 500 Local HA System Software Installation Guide (SUSE Linux + Oracle + Veritas) 10

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How Do I Do If eSight Cannot Start Because No Certificate Exists or the Certificate Expires

How Do I Do If eSight Cannot Start Because No Certificate Exists or the Certificate Expires

Symptom

When a user logs in to the eSight console, a message is displayed, indicating that no certificate exists or the certificate expires, as shown in Figure 13-5.

Figure 13-5 No certificate exists or the certificate expires

Possible Causes

No certificate exists in the eSight installation directory or the certificate expires.

  • If the user uses its own certificate, import the certificate to solve the problem. For details about how to import a certificate, see "Security Maintenance > Security Certificates" in the eSight Maintenance Guide.
  • If the user uses a self-signed certificate, re-generate the self-signed certificate to solve the problem. The procedure for re-generating a self-signed certificate is as follows.

Procedure

  • Windows
    1. Double-click the eSight Console shortcut icon on the desktop or choose Start > All Programs > eSight > eSight Console.

      The eSight Console dialog box is displayed.

    2. Choose Tools > Certificate Tool.

      The Certificate Tool dialog box is displayed.

    3. Select Create Self-signed Certificate and click Next.
    4. Use default settings and click Apply.

      If you select Automatic start and stop system, eSight is automatically started after the certificate is generated.

    5. Click Finish.
  • Linux

In a high-availability system, perform the following operations only on the active node.

  1. Log in to the operating system as the ossuser user.
  2. Generate a self-signed certificate.
    • Configuration through a graphical tool (applicable only to the SUSE Linux operating system)
      1. Run the configuration file to open the certificate tool.
        cd Installation directory/mttools/tools 
        ./catool.sh
      2. Select Create Self-signed Certificate and click Next.
      3. Use default settings and click Apply.
      4. Click Finish.
    • Configuration through commands (applicable to the Euler and SUSE Linux operating systems)

      es_cli -cmd catool -type self

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Updated: 2019-10-30

Document ID: EDOC1100044372

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