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eSight V300R010C00 Maintenance Guide 07

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Checking the Database Running Status

Checking the Database Running Status

This section describes how to check the database running status to detect and rectify faults in a timely manner, ensuring efficient operation of the eSight server.


This check item applies only to the single-node system. For a HA system, perform operations in Checking the HA System Resource Status.

Reference Standard

The database of eSight is normal.


  1. Log in to the maintenance tool.
  2. Choose System > Database Information from the main menu
  3. On the Database Information page, check the database status of the eSight server.

    • If a hyphen (-) is displayed in a column, the database does not have related attributes or the database attribute values cannot be obtained because eSight fails to connect to the database.
    • The database status can be Normal or Abnormal.

      If Status is Abnormal, the alarm Database Usage Is High is generated or the database fails to connect to the eSight server.


If the database runs abnormally, perform the following operations to start the database:

  • SQL Server:
  1. Log in to the database server as the Administrator user.

    If security hardening has been completed for the Windows operating system, log in to the server as the SWMaster user.

  2. Choose Start > All Programs > Microsoft SQL Server 2012 > SQL Server Configuration Manager. The SQL Server Configuration Manager window is displayed.
  3. Choose SQL Server Services from the navigation tree.
  4. Right-click SQL Server(MSSQLSERVER) in the right pane and choose Start from the shortcut menu.
  • Oracle:
  1. Log in to a database server as the oracle user.
  2. Run the following commands to connect to the database:

    > sqlplus / as sysdba

  3. Run the following commands to start the Oracle database:

    SQL> startup

Updated: 2019-06-30

Document ID: EDOC1100044373

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