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eSight V300R010C00 Maintenance Guide 07

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Locating Faults

Locating Faults

This section describes the procedure for locating a fault. Fault locating is to find the root causes using various methods to analyze and compare possible causes.

The procedure is as follows:

  1. Check whether an alarm occurs.
    • If an alarm occurs, handle the fault based on alarm details and proposed repair actions.
    • If no alarm occurs, you need to check whether the fault is a common fault based on the symptom. If it is a common fault, rectify it according to the solution in FAQs.
  2. Contact Huawei technical support engineers or use other methods to locate the fault. Before you contact Huawei technical support engineers, see Collecting Fault Information to collect detailed fault information and get the debugging preparations ready.
Updated: 2019-06-30

Document ID: EDOC1100044373

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