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eSight V300R010C00 Maintenance Guide 07

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
ALM-80002 Veritas Resource Fault

ALM-80002 Veritas Resource Fault

Description

The eSight queries the Veritas resource status every 5 minutes. This alarm is generated when the eSight detects that the resources monitored by the Veritas are abnormal. This alarm is automatically cleared when the eSight detects that the resources monitored by the Veritas are normal.

Attribute

Alarm ID

Alarm Severity

Alarm Type

80002

Critical

Environmental alarm

Parameters

Name

Meaning

System Name

Name of the node in a VCS cluster that generates an alarm.

Resource Name

Name of the resource that generates an alarm.

Impact on the System

If a floating IP address is abnormal, you cannot use the floating IP address, but the fixed IP address to access the eSight client. Only the local HA system in the same network segment has a floating IP address. The HA system will switch over due to a fault if the resources except the floating IP address are abnormal.

Possible Causes

This alarm is generated when the database process, database listening process, or eSight agent process is abnormal.

Procedure

  1. View the location information about the alarm and confirm the information about the server and the name of the resource that generate the alarm.

    1. In the alarm list of the Current Alarm page, click the alarm name to open the Alarm Details dialog box.
    2. In the Alarm Detail dialog box, view the Location Info.

  2. Contact Huawei technical support engineers to diagnose the fault.
  3. After fault is rectified, run the VCS commands to clear the fault status of the faulty resource. For details, see Clearing a Resource Fault Flag.
  4. Manually restore the active/standby relationship of the primary and secondary servers.

    • If an active/standby switchover is not triggered, right-click the resource whose fault is cleared on the primary server and choose Online from the shortcut menu.
    • If an active/standby switchover has been triggered, you are advised to manually perform a switchover to restore the normal relationship between the primary and secondary servers.

  5. Wait five minutes. In the current alarm list, check whether the alarm is cleared.

    • If yes, the alarm handling process is complete.
    • If no, go to Step 6.

  6. Collect the information about alarm handling, and contact the technical support personnel.

Clearing

When the fault is eliminated, the system will auto-clear the alarm. Manual clearing is not required.

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Updated: 2019-06-30

Document ID: EDOC1100044373

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