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eSight V300R010C00 Maintenance Guide 07

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Checking the eSight Server Time

Checking the eSight Server Time

This section describes how to check the eSight server time to ensure that the server time is consistent with the actual time.

Impact on the System

  • Alarm information does not permit an accurate determination of the sequence in which alarms were generated, the actual alarm duration or the connection between alarms.
  • During the statistical collection of performance data, the statistics are incorrect due to inaccurate time.

Reference Standard

The server time is correct.

Procedure

  • Windows:
  1. Log in to the Windows operating system as the Administrator user.
    NOTE:

    If security hardening has been completed for the Windows operating system, log in to the server as the SWMaster user.

  2. In the Control Panel window, choose Set the time and date.
  3. In the dialog box that is displayed, click the Date and Time tab and check the system time.
  • Linux
  1. Log in to the Linux operating system as the root user.
    NOTE:
    • If the Linux operating system is hardened, you need to remotely log in to the server as the ossuser and switch to the root user.
    • In the two-node cluster scenario, this operation must be performed on both the active and standby servers.
  2. Run the following command to query the current server time:

    # date

Troubleshooting

  • If the eSight server synchronizes time from the NTP server, check whether the connection between the eSight server and the NTP server is normal, and whether the NTP server is running properly.
  • If the eSight server uses its own time, change the server time to the correct one.
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Updated: 2019-06-30

Document ID: EDOC1100044373

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