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eSight V300R010C00SPC200, 300, and 500 Operation Guide 09

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What Do I Do If a PopVideo Icon Is Displayed When I Open the eSight Topology Management Page

What Do I Do If a PopVideo Icon Is Displayed When I Open the eSight Topology Management Page


When a user opens the eSight Topology Management page using a Firefox browser, a PopVideo icon is displayed to the right of the search box and the page flickers.

Possible Causes

The PopVideo extension component is installed on the Firefox browser. The PopVideo icon will be displayed in the upper right corner of flash-based pages. When the PopVideo icon is displayed, the eSight Topology Management page adjusts its width. Therefore, the page flickers. You can perform the following steps to disable the PopVideo extension component to prevent this problem:


  • Open the Firefox component manager.

    Choose Firefox > Add-ons.

  • Select Extensions.

    Find the PopVideo extension component and disable it.

  • Restart the Firefox browser.

Suggestion and Summary

This problem occurs temporarily when the Topology Management page is displayed. This problem does not affect eSight functions even if you do not disable the PopVideo extension component.

Updated: 2019-09-12

Document ID: EDOC1100044378

Views: 81577

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