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eSight V300R010C00SPC200, 300, and 500 Operation Guide 09

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
eSight Performance Management Failure

eSight Performance Management Failure

Common Causes

  • eSight specifications do not support the performance management.
  • The network is abnormal, and eSight cannot communicate with devices.
  • SNMP parameter settings on the device are inconsistent with those on eSight.
  • The device uses the SNMPv1 protocol.
  • The indicator collection task is stopped or not created.
  • Some historical performance data cannot be viewed due to data dumping.

Procedure

  1. Check the specifications of eSight to determine whether eSight supports the performance collection task for the related device.
  2. Check whether eSight and the device can ping each other successfully.

    If no, check and rectify network faults.

  3. Check whether SNMP parameter settings on the device are the same as those on eSight.

    If SNMP parameter settings are inconsistent, no performance data is displayed on the eSight performance management page, and the interface and board of the device have no performance data.

    Check whether SNMP configurations on eSight and the device are the same. Pay attention to the read/write permissions and MIB view to ensure that the SNMP connectivity test in the NE Manager succeeds.

    If SNMP connection times out, increase the timeout interval for SNMP connection as required.

  4. Check whether the device communicates with eSight using SNMPv1.

    Interface performance data cannot be collected through SNMPv1. You are advised to use SNMPv2c or SNMPv3.

  5. Check whether the indicator collection task is created and started.

    Check whether the current device has delivered a collection task for the indicator.

    If the indicator collection task exists for the current device, check whether a collection task with a higher priority and containing the device indicator exists and the collection task is stopped.

    For collection tasks with the same collection objects, the task created later has a higher priority than the task created earlier. The collection task with a higher priority is used. If the collection task with a higher priority is stopped, the collection task with a lower priority is not activated. The task with a low priority can be activated only after the task with a higher priority is deleted.

  6. Check whether some historical performance data cannot be viewed due to data dumping.

    After the performance database dumps data, the dumped data cannot be viewed. Expand the database storage space in time.

  7. If the fault persists, contact Huawei technical support

Summary

  1. Ensure that eSight supports the performance collection task for the related device.
  2. Ensure that eSight and devices can ping each other.
  3. Ensure that SNMP parameter settings on the device are consistent with those on eSight.
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Updated: 2019-09-12

Document ID: EDOC1100044378

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