Terminal Management
This section describes the terminal management feature, including the definition, benefits, functions, principles, and key indicators of the feature.
- During terminal management, this feature will inevitably use user personal data, such as the terminal SN, terminal IP address, terminal MAC address, CHR, phone number (including the calling and called numbers), and the name, department, position, and enterprise of the terminal user and maintenance personnel. You should take adequate measures, in compliance with the laws of the countries concerned and the user privacy policies of your company, to ensure that user data is fully protected.
- eSight V300R010C00SPC500 does not support the CHR function. eSight V300R010C00SPC500 having patches later than eSight V300R010C00SPC500 installed also does not support the CHR function.
- After the eSight V300R010C00CP5022 patch is installed, the CHR function is not supported.
Definition
The terminal management can centrally manage a large number of distributed enterprise communication terminals. The managed objects include the IP phone and TE-series TP devices.
Benefits
The terminal management component can simplify the terminal access process and automatically manage connected terminals. The administrator can centrally maintain a large number of terminals in batches, improving the maintenance efficiency.
Functions
- Access scanning: Actively scans the IP address segments where IP phones are located and automatically manages IP phones meeting the access conditions.
- Group management: Manages accessed terminals by group through the IP address segment or a user-defined method. Users can move a terminal from the default group to a user-defined group, implementing configuration delivery and version upgrade of the specified group. Terminals in a user-defined group cannot be moved to another group.
- Configuration delivery: Modifies terminal parameters.
- Alarm management: Receives and manages running alarms reported by terminals.
- Version upgrade: Receives terminal upgrade files uploaded by users and sends the upgrade command to the terminals to upgrade the terminal software version.
- Log management: Collects and manages terminal run logs.
- MOS monitoring: Selects terminals and sends the voice quality monitoring command to the terminals. The terminals collect voice quality information and send the information to eSight.
- Cross-NAT management: Implementing cross-NAT management of terminals by enabling the STUN service.
Principle
The Terminal Management component can centrally manage enterprise communications terminals. Figure 1 shows the implementation principle.
- The administrator connects devices to eSight. The devices automatically report alarms to eSight.
- Parameters or version files are delivered to modify terminal parameters or version upgrade.
- The MOS monitoring command is delivered to implement voice quality information collection.
KPIs
- When deployed on a standard server, eSight can manage a maximum of 80000 terminals.
- When deployed on a high-configuration server, eSight can manage a maximum of 400000 terminals.
Standard-configuration server: 12-core 2 GHz CPU, 32 GB memory, and 500 GB hard disk
High-configuration server: 40-core 2 GHz CPU, 64 GB memory, and 1 TB hard disk
