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eSight V300R010C00SPC200, 300, and 500 Self-Service Integration Guide 10

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The Third-Party System Fails to Connect to the SNMP NBI

The Third-Party System Fails to Connect to the SNMP NBI

Symptom

The third-party system cannot connect to the SNMP NBI.

Possible Causes

  • The communication parameters listed in the table are inconsistent between the third-party system and the SNMP NBI.

    Protocol Version

    Communication Parameters

    SNMPv1 and SNMPv2

    • IP address and port used to receive requests from the third-party system requests
    • SNMP version
    • Get community
    • Set community

    SNMPv3

    • IP address and port used to receive requests from the third-party system requests
    • SNMP version
    • User name
    • Authentication password and encryption password
    • Security mode
    • Authentication protocol and encryption protocol
  • A firewall is deployed between the third-party system and the eSight. The port on the third-party system for sending requests fails to communicate with the port on the eSight for receiving request.

Solution

  1. Reconfigure the SNMP NBI after negotiating communication parameters with the third-party system.
  2. Ensure that the port on the third-party system for sending requests communicates properly with the port on the eSight for receiving request when a firewall is deployed.
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Updated: 2019-10-30

Document ID: EDOC1100044386

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