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What Can I Do When eSight Installation Fails Due to Language Check Failure
Question
If the language of the operating system does not pass the environment check, eSight installation may fail.
Answer
In a Chinese operating system, you need to select Chinese when installing eSight. In an English operating system, you need to select English when installing eSight.
- Windows: eSight supports the Windows Server 2012 R2 Standard Edition 64-bit (Simplified Chinese, English, German, and Spanish). Install the official Windows operating system.
- SUSE12 Linux: eSight supports Novell SUSE Linux Enterprise Server - multi-language version - enterprise version - 12.0 SP2 (Simplified Chinese or English version).
To change the operating system language, perform the following steps:
- Click the area at the lower right corner of the login page and choose
.
- Select Personal > Region & Language.
- Click Language.
- Select English or Chinese from the Language drop-down list box, click Done.
- If the selected language package is not loaded in the system, a message is displayed, asking you to insert an installation disk. Insert an installation disk or mount an image file.
- Restart the operating system as prompted.
- Click the area at the lower right corner of the login page and choose
.
