What Can I Do If There Are High Memory Usage Processes When I Start eSight

Question

The eSight Console reports that there are processes of high memory usage when eSight starts.

Answer

Obtain the process IDs from the information displayed on the eSight Console, perform the following steps to find the processes of high memory usage, and stop the processes that are not related to the operating system or eSight.

• Windows operating system
  1. Open the cmd window.
  2. Run the following command:

     wmic process get ExecutablePath,ProcessId | findstr process ID

     Here the process ID is 6224.

     C:\Users\Administrator\Desktop>wmic process get ExecutablePath,ProcessId | findstr 6224 
     C:\Program Files\Internet Explorer\iexplore.exe 
                       6224

  3. Determine whether the corresponding process is related to the operating system or eSight. If not, stop the process.

     Here the iexplore process needs to be stopped.

  4. If multiple processes need to be stopped, repeat the steps to stop them.
• SUSE Linux or EulerOS operating system
  1. Start the command terminal.
  2. Run the following command:

     ps -eww -o pid,cmd|grep process ID

     Here the process ID is 40071. In the command output, 40319 is the grep process ID and can be ignored.

     SZV1000292259:~ # ps -eww -o pid,cmd|grep 40071 
      40071 /usr/lib64/firefox/firefox 
      40319 grep 40071

  3. Determine whether the corresponding process is related to the operating system or eSight. If not, stop the process.

     Here the firefox process needs to be stopped.

  4. If multiple processes need to be stopped, repeat the steps to stop them.