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Maintenance Guide

TE10 Videoconferencing Endpoint V600R019C00

Describes how to maintain and troubleshoot the Videoconferencing Endpoint.
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Checking the System Information

Checking the System Information

To ensure that your endpoint runs properly, check its system information regularly.


Regularly check the system information of the endpoint to know its conference resources and capabilities, facilitating appropriate allocation of conference resources.


  1. Log in to the endpoint web interface as the administrator.
  2. Choose Maintenance > System Information.

    The System Information page is displayed.

    Table 2-5 describes the items to be checked.

    Table 2-5 Items to check




    The audio codec capability works properly.


    The video codec capability works properly.


    • Check network interfaces supported by the endpoint.
    • Check the maximum network bandwidth supported by each interface.


    Check whether the device supports SIP-based communication.

    Dual stream

    Check whether the device supports dual-stream calls.


    Check whether the device supports Wi-Fi access.

    Maximum presentation resolution

    Check the maximum presentation resolution of the device.

    Maximum encoding capacity

    Check the maximum encoding capability of the device.

    Maximum decoding capacity

    Check the maximum decoding capability of the device.

    MAC address

    Check the MAC address of the device.

    Electronic label

    Check the unique identifier of the device.

Updated: 2019-06-15

Document ID: EDOC1100044668

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