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Maintenance Guide

TE10 Videoconferencing Endpoint V600R019C00

Describes how to maintain and troubleshoot the Videoconferencing Endpoint.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Updating the Background Picture

Updating the Background Picture

You can make or upgrade a custom picture through the UpgMaster.exe tool. The picture can be used on the UI where you can scan a QR code to join a conference and the UI that appears when the endpoint is not in any conferences (namely, in idle state).


  • The UI where you can join a conference by scanning a QR code consists of a background picture and a QR code. The QR code is automatically generated based on the value of Scanning device address and the E.164 number that the endpoint registers with the GK server. The two fields are specified on the endpoint's web interface. The background picture is made and upgraded using the UpgMaster.exe tool.
  • When the endpoint is in idle state, the UI that appears can be a custom picture, which you can make and upgrade through the UpgMaster.exe tool.

The background image on the UI where you can join a conference by scanning a QR code and the image on the UI that prompts you the endpoint is idle state are shared, which can be replaced using the UpgMaster.exe tool.


  • The UpgMaster.exe tool can be obtained from SW in the endpoint's software package. To download the software package, visit and search TE10 V600R019C00.
  • The background picture can be 1024 x 768, 1280 x 720, or 1920 x 1080 in png or jpg format.
  • To display the custom background picture, log in to the endpoint's web interface, choose System settings > Conference > General Settings, and set Background picture to Scan QR code to join conference or Standby reminder. After the endpoint stays in idle state for 15s, the screen connected to the endpoint automatically displays the UI where you can see the custom background picture. Alternatively, you can press the Back button until this UI appears.

Making the Background Picture Upgrade Package

  1. Double-click UpgMaster.exe to open the upgrade tool.
  2. Choose Tools > Zip Animation Package, as shown in Figure 2-5.

    Figure 2-5 Upgrade tool

  3. Set Product Type to BackgroudImage, as shown in Figure 2-6.

    Figure 2-6 Selecting BackgroudImage

  4. Click Pack File. Select the background pictures for the Chinese and English user interfaces, and set the path where the background picture upgrade package will be saved, and click OK, as shown in Figure 2-7.

    Figure 2-7 Selecting the background pictures and upgrade package path

    The upgrade package named BackgroudImage.dat is automatically generated under the specified path, as shown in Figure 2-8.

    Figure 2-8 Generating the background picture upgrade package

  5. Click OK to go back to the main window of the UpgMaster.exe tool.

Upgrading the Background Picture

  1. In the main window, set Product Type to BackgroudImage.
  2. Select the background picture upgrade package and enter the IP address of the target endpoint, as shown in Figure 2-9.

    Figure 2-9 Upgrading the background picture

  3. Click Upgrade to start the upgrade.

Setting the QR Code Scanned to Join Conferences

Set the QR code which you can scan to join conferences on the web interface of the endpoint.

  1. Log in to the web interface of the endpoint.
  2. Choose System Settings > Conference and click the General Settings tab.
  3. Set Backgroud picture to Scan QR code to join conference.
  4. Set Scanning device address. Obtain the scan device address from the WeLink server administrator.
Updated: 2019-12-02

Document ID: EDOC1100044668

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