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Maintenance Guide

TE10 Videoconferencing Endpoint V600R019C00

Describes how to maintain and troubleshoot the Videoconferencing Endpoint.
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Restoring Factory Settings

Restoring Factory Settings

Use the Restore Default function to restore the endpoint to its factory settings.


  • Before restoring the endpoint to its factory settings, back up its configuration file.
  • After the endpoint is restored to its factory settings, some of its information will be lost, including site information in the address book, call records, and logs.


Before restoring the endpoint to its factory defaults, you have to:

  • Obtain the endpoint's IP address under System Settings > Network on the web interface.
  • Obtain the endpoint's SN under Help > Version on the web interface.


  1. Log in to the endpoint web interface as the administrator.
  2. Choose System Settings > Installation.

    The Installation page is displayed.

  3. Click Restore Default.
  4. (Optional) Select Retain IP.
  5. After the endpoint is restored to its factory defaults, its IP address keeps unchangeable.
  6. Enter the endpoint's SN.
  7. Click Restore Default. In the confirm dialog box, click Confirm.
Updated: 2019-12-02

Document ID: EDOC1100044668

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