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Web Online Help

TE10 Videoconferencing Endpoint V600R019C00

This document describes the help information on the web interface.

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Downloading an AirPresence Client

Downloading an AirPresence Client

You can download an AirPresence client from the endpoint web interface. With this client, you can connect your endpoint to presentation sources and share presentations without the use of any physical ports.


The AirPresence client can run on a Windows or Mac operating systems.
  • The following Windows operating systems are supported:
    • 32-bit or 64-bit Windows 7 SP1
    • 32-bit or 64-bit Windows 8.1
    • 32-bit or 64-bit Windows 10
  • The following 32- and 64-bit Mac operating systems are supported:
    • OS X 10.7
    • OS X 10.8
    • OS X 10.9
    • OS X 10.10
    • OS X 10.11


After the AirPresence client successfully connects to the endpoint, you can connect the endpoint to presentation sources and share presentations without the use of any physical ports, as shown in Figure 2-1.

Figure 2-1  AirPresence client

An AirPresence client supports coded transmission resolutions of 720p and 1080 pixels.

If the computer and endpoint are on the same LAN, you can share your computer desktop as a presentation without using a VGA cable to connect the video output port on the computer to the presentation input port on the endpoint.

Implementing AirPresence with multiple computers must be done in turn. For example, if two computers A and B are available in a conference and their desktops are required to be shared as presentations during the conference, install AirPresence clients on both computers. When the desktop of computer A is required to be shared as the presentation, connect computer A to the endpoint. When computer B is required, disconnect computer A from the endpoint and connect computer B to the endpoint to share computer B's desktop as the presentation.


  1. Open the browser.
  2. In the address box, enter the endpoint IP address.
  3. Press Enter.

    The login page is displayed.

  4. On the web interface, click Download AirPresence Client.

    The Downloads dialog box is displayed.

    Or click Download AirPresence Client in the lower right corner of the web interface home page to download an AirPresence client.

  5. Click Save and select a save path for the AirPresence client.

Follow-up Procedure

  1. Double-click the installation program of the AirPresence client and complete the installation by following on screen instructions.

    • The icon of the AirPresence client is displayed on the desktop when the installation is complete on Windows.
    • The icon of the AirPresence client is displayed under Finder > Application when the installation is complete on Mac.

  2. Double-click .

    The AirPresence dialog box is displayed.

  3. Connect the client to an endpoint using either of the following methods:
    • In the list of endpoint search results, double-click the desired endpoint.
    • Enter the IP address of the desired endpoint and click Connect.
  4. In the displayed dialog box, enter the password and click Connect.

    The "Received a connection request from an AirPresence client. Accept the request?" message is displayed on the endpoint web interface and remote control UI. Select Accept on either the endpoint web interface or remote control UI. The client successfully connects to the endpoint without any passwords.
    • If your endpoint is not used in a conference, the computer desktop is sent to your endpoint as a presentation when the connection succeeds.
    • If your endpoint is used in a conference, the computer desktop is sent to remote sites after you click Share upon a successful connection.

Updated: 2019-12-02

Document ID: EDOC1100044672

Views: 16538

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