Collecting Hardware Logs
Collect hardware logs after a hardware fault occurs.
- Obtain the customer's written authorization before collecting information.
- Logs collected by SmartKit may contain sensitive customer information. If sensitive customer information is involved, obtain the customer's written authorization before performing any maintenance operation.
- Use SmartKit to collect server hardware information in batches. For details about the supported servers and operations, see section "Using SmartKit > Collecting Server Logs" in the FusionServer Tools SmartKit User Guide.
- Use iBMC to collect hardware logs of a single server. For details, see Using iBMC to Collect Information in One-click Mode.