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Agile Controller EEM V200R010C10 Alarm Handling

This document provides the explanations, causes, and recommended actions of alarms on the EEM.
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DCU_103104403 Terminal Hardware Exception

DCU_103104403 Terminal Hardware Exception

Description

The alarm is generated when terminal hardware is damaged.

Attribute

Alarm ID Alarm Severity Alarm Type
103104403 Critical Equipment alarm

Impact on the System

Terminal hardware damage results in terminal function exceptions.

Possible Causes

Terminal hardware is damaged.

Procedure

  1. Check alarm location information and confirm the information about the electrical meter on which the alarm occurs.
    1. Start the EEM, enter the user name and password, and click Go to log in to the EEM.
    2. Choose Monitoring > Alarm > Current Alarm to access the Current Alarm page and view the alarm list.
    3. Click next to the alarm. The system displays detailed information about the alarm, such as alarm location.
  2. Locate the terminal on which the alarm is generated and replace the damaged hardware. Check whether the terminal functions are normal after fixing the hardware.
    • If the terminal functions are normal, wait for the alarm to be automatically cleared.
    • If the terminal functions are abnormal, replace the terminal.
  3. If the problem persists, collect the alarm processing information and contact Huawei technical support personnel.

Clearing

The system automatically clears the alarm after the fault is rectified.

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Updated: 2019-03-07

Document ID: EDOC1100053923

Views: 9022

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