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Agile Controller EEM V200R010C10 Alarm Handling

This document provides the explanations, causes, and recommended actions of alarms on the EEM.

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
DCU_103104410 The Terminal Fails to Be Authenticated

DCU_103104410 The Terminal Fails to Be Authenticated

Description

When a terminal attempts to connect to the DCP, the DCP needs to authorize the DCP based on the configured authentication mode. In low-level authentication mode, the DCP uses key pairing. In high-level authentication mode, the DCP uses challenge authentication (the initial encryption key must be consistent). This alarm is generated when the terminal fails to be authenticated.

Attribute

Alarm ID Alarm Severity Alarm Type

103104410

Critical

Communication alarm

Impact on the System

The DCP rejects the connection request of the terminal because the terminal fails to be authenticated. As a result, the terminal is always offline. Operations cannot be performed on the terminal in offline state.

Possible Causes

Authentication parameters on the terminal and DCP are inconsistent.

Procedure

  1. Check whether the authentication mode, authentication level, and password configured on the Agile Controller EEM are the same as those of the terminal.

    • If so, go to 2.
    • If not, reconfigure authentication parameters. Restart the DCP and wait for 5 minutes. If the terminal goes online, the process is ended. If the terminal does not go online, go to 2.

  2. Collect alarm information and contact Huawei technical support personnel.

Clearing

After the alarm is eliminated, log in to the Agile Controller EEM to manually clear the alarm.

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Updated: 2019-03-07

Document ID: EDOC1100053923

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