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Agile Controller EEM V200R010C10 Alarm Handling

This document provides the explanations, causes, and recommended actions of alarms on the EEM.
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Meter_113104055 Electrical Meter Logout Event

Meter_113104055 Electrical Meter Logout Event


For PLC and RF meters of VIP users and RS485 meters connected to a DCC, if the event function is enabled on the DCU, when the connection time of electrical meters is less than one hour or the DCU fails to communicate with electrical meters for three consecutive times, this alarm is generated.


Alarm ID Alarm Severity Alarm Type



Device alarm

Impact on the System

After an electrical meter goes offline, the upper-layer system fails to perform operations for electrical meters. The operations include data collection, parameter delivery, and parameter interrogation.

Possible Causes

  • The electrical meter is not connected to the network.
  • The electrical meter fails to be authenticated.
  • An exception occurs on the network between the DCU and electrical meter.


  1. Check whether the electrical meter is powered on.
    • If so, go to 2.
    • If not, power on the electrical meter, wait for the electrical meter to go online, and check whether the alarm is cleared.
  2. Check whether the electrical meter is connected to the network. For PLC and RF meters and the DCC, you can check the indicators on tail-end subcards.
    • If so, go to 6.
    • If not, go to 3.
  3. Log in to the EEM as the administrator.
  4. Choose Resource > Device > Device List to access the Device List page.
  5. Click a device name under Asset Name to access the device page. Select Parameter management from the Select function drop-down list box, and click White List to access the White List page. Check whether there is whitelist information about the electrical meter on the DCU.
    • If so, go to 8.
    • If not, reconfigure the electrical meter whitelist, wait for the electrical meter to go online, and check whether the alarm is cleared.
  6. Check whether the PLC meter, RF meter, or DCC is connected to another DCU.
    • If so, go to 7.
    • If not, go to 8.
  7. Check whether the PLC/RF meter or the RS485 meter connected to the DCC is used.
    • PLC/RF meter: Disconnect it from the DCU, and connect it to the correct DCU.
    • RS485 meter: Disconnect the DCC from the DCU, and connect the DCC to the correct DCU.
  8. Access the single NE page in the EEM and select Summary from the Select function drop-down list box. Check whether the logical device name, communication address, encryption algorithm, and password of the electrical meter profile are correct.
    • If so, go to 9.
    • If not, correctly reconfigure parameters in the electrical meter profile.
  9. Check whether the connection between the DCU and PLC meter or RF meter is normal or whether the RS485 line is normal.
    • If so, collect the alarm and electrical meter configuration, and contact Huawei technical support personnel.
    • If not, contact network engineers to restore the network.


After the fault is rectified, the system clears the alarm.

Updated: 2019-03-07

Document ID: EDOC1100053923

Views: 8658

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