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Agile Controller EEM V200R010C10 Alarm Handling

This document provides the explanations, causes, and recommended actions of alarms on the EEM.
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DCP_103104411 Unknown device

DCP_103104411 Unknown device


When a device of which the profile does not exist in the DCP database attempts to connect to the DCP, this alarm is generated.


Alarm ID Alarm Severity Alarm Type



Equipment alarm

Impact on the System

The device fails to connect to the DCP.

Possible Causes

The device profile is not stored in the DCP database.


  1. Check whether the profile exists in the DCP database.

    • If not, add the device profile to the DCP database.
    • If so, proceed to the next step.

  2. Collect alarm information and contact Huawei technical support personnel.


The alarm needs to be cleared manually.

Updated: 2019-03-07

Document ID: EDOC1100053923

Views: 8987

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