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Agile Controller EEM V200R010C10 Alarm Handling

This document provides the explanations, causes, and recommended actions of alarms on the EEM.
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DCU_103104428 Terminal Power-off

DCU_103104428 Terminal Power-off

Description

When the DCU or AR538 fails, this alarm is generated.

Attribute

Alarm ID Alarm Severity Alarm Type

103104428

Major

Device alarm

Impact on the System

Terminal power-off interrupts services between the EEM and DCU.

Possible Causes

  • The DCU or AR538 is powered off.
  • The power supply of the DCU or AR538 fails.

Procedure

  1. Check alarm information and determine information about the terminal that generates the alarm.
    1. Start the EEM, enter the user name and password, and click Go to log in to the EEM.
    2. Choose Monitoring > Alarm > Current Alarm to access the Current Alarm page, and check the alarm list.
    3. Click next to the alarm. The EEM displays detailed information about the alarm. Check alarm information.
  2. Find the terminal that generates the alarm and check whether the power of the terminal is cut.
    • If so, power on the terminal.
    • If not, replace the power supply of the terminal.
  3. If the fault persists, collect information during the troubleshooting process and contact Huawei technical support personnel.

Clearing

The alarm must be cleared manually.

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Updated: 2019-03-07

Document ID: EDOC1100053923

Views: 8620

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