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Agile Controller EEM V200R010C10 Alarm Handling

This document provides the explanations, causes, and recommended actions of alarms on the EEM.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Meter_113104002 Meter Cover Opening

Meter_113104002 Meter Cover Opening


When the meter cover is opened, this alarm is generated.


Alarm ID Alarm Severity Alarm Type



Enviromental alarm

Impact on the System

If the meter cover is opened by an unauthorized operator, the electrical meter has the security risk. Check the meter environment as soon as possible to prevent meter damage or subcard loss from interrupting services.

Possible Causes

  • The meter cover is opened.
  • The meter hardware is damaged.


  1. Check alarm location information and confirm the information about the electrical meter on which the alarm occurs.
    1. Start the EEM, enter the user name and password, and click Go to log in to the EEM.
    2. Choose Monitoring > Alarm > Current Alarm to access the Current Alarm page and view the alarm list.
    3. Click next to the alarm. The system displays detailed information about the alarm, such as alarm location.
  2. Find the meter that generates the alarm and check whether the meter cover is opened onsite.
    • If so, go to 3.
    • If not, go to 4.
  3. Close the meter cover, choose Data > Data Query&setting > Query Event Amount to access the Query Event Amount page, and check whether the event of the clear alarm is generated.
    • If so, the process is ended.
    • If not, go to 4.


    When the electrical meter cover is closed, the electricity theft tag of the electrical meter needs to be deleted. Otherwise, the electrical meter is switched off automatically. As a result, services of the electrical meter are interrupted.

  4. Check whether the meter hardware is damaged.
    • If so, replace the damaged hardware.
    • If not, collect information during the troubleshooting process and contact Huawei technical support personnel.


The system automatically clears the alarm after the fault is rectified.

Updated: 2019-03-07

Document ID: EDOC1100053923

Views: 8608

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