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HUAWEI Bar 500 V600R019C00 Maintenance Guide

Describes how to maintain, and troubleshoot the Videoconferencing Endpoint.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Viewing Logs

Viewing Logs

Viewing logs on the web interface and Touch helps you maintain the system, locate faults, and perform auditing tasks.

Viewing Logs of the Web Interface

Logs of the web interface record all non-query events during the endpoint operation, including user activities and commands. The logs help you maintain the system, locate faults, and perform auditing tasks.

  1. Log in to the web interface and choose Maintenance > Logs.
  2. On the Logs page, click Export.
  3. Click Save in the displayed dialog box.
  4. Choose the folder to save the logs and click Save.
  5. Open the exported logs using the Internet Explorer.

Viewing Logs of the Touch

Download the Touch log file to the local computer through the web interface of the endpoint. The log file records the detailed Touch logs, such as the interactions with the endpoint and the sleep/wakeup records. These logs help you maintain and troubleshoot the Touch as well as performing audits.

On the web interface of the endpoint, choose Maintenance > Logs and click Download Touch Panel Log to save the log file to the local computer as prompted.

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Updated: 2019-06-25

Document ID: EDOC1100054964

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