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OceanStor 2000, 5000 and 6000 V3 Series V300R006C50 SystemReporter User Guide

This document is applicable to OceanStor 2200 V3, 2600 V3, 5300 V3, 5500 V3, 5600 V3, 5800 V3, 6800 V3, 2200F V3, 5300F V3, 5500F V3, 5600F V3, 5800F V3 and 6800F V3. This document describes how to download and install OceanStor SystemReporter, and how to use SystemReporter and troubleshoot the common issues.

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Installing SystemReporter (in Windows)

Installing SystemReporter (in Windows)

This section describes the steps for installing SystemReporter in Windows.


  • The Windows Service Manager is not open.
  • The SystemReporter installation package has been obtained, and the SystemReporter version is supported by the storage system.
  • The internal port used by SystemReporter is not occupied. For details about port information, see the related Communication Matrix.
  • Data information such as the installation directory and user name has been prepared. For details, see Preparing Data.
  • The installation files have been decompressed. The path for decompressing the installation package of the Windows operating system can contain a maximum of 256 characters. You are advised to decompress the installation package to the root directory


  1. Optional: (If OceanStor BCManager eReplication and SystemReporter are deployed on one server, perform this operation. Otherwise, skip this operation.) Create an administrator.
    1. Install OceanStor BCManager eReplication as administrator. For details about how to install it, see the user guide.
    2. In the cmd command window, run the net user username password /add to create a user.
    3. Run the net localgroup administrators username /add to added the created user to the administrators group.
    4. Open the Run dialog box, enter regedit, and click OK. In Registry Editor that is displayed, change the value of HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System\EnableLUA to 0.
    5. Restart Windows to validate the configuration.
  2. If SystemReporter is independently deployed on one server, perform the following operation as administrator. If a non-administrator user is used for installation, modify the registry configuration by referring to How Can I Solve the Problem if the Installation Fails Using a Non-administrator User in Windows?. If SystemReporter and eReplication are deployed on one server, perform the following operation as the administrator created at 1.b.
    1. In the decompressed directory, double-click install.vbe.

      The SystemReporter Software Installation Wizard is displayed.


      If the server does not support installation in vbe mode, double-click install.bat in the Runtime\bin installation directory.

    2. Click the Read Copyright tab, select I have read the copyright statement and agree to the terms. and click Next.

      The Check Environment page is displayed.

    3. Configure HTTPS port and click Next.

      The Install DataBase page is displayed.


      Click Recheck to check whether the port is available. If the port is occupied, stop the service that is using the port or set another port.

    4. Configure database parameters described in Figure 2-2.

      Figure 2-2  Installing a database during SystemReporter installation


      You are advised not to install database on the system disk.

    5. Click Next.

      The Set Parameters page is displayed.

    6. Select the installation directory and the communication IP address described in Figure 2-3.

      Figure 2-3  Configuring parameters during SystemReporter installation


      You are advised not to install SystemReporter on the system disk.

    7. Click Next.

      The Review Information page is displayed.

    8. After confirming the information, click Next.

      The Installing SystemReporter Software dialog box is displayed.

  3. Optional: After the installation is complete, select Start up the SystemReporter software immediately in the Info dialog box and click OK.


    Enable SystemReporter services before you use SystemReporter. If the service is not enabled. You can follow instructions in Starting SystemReporter Services to enable the service.

  4. Optional: If antivirus software OfficeScan of Trend Micro is installed in the server environment, refer to section 3.8.7 Enabling the Exception List in the Security Configuration Guide of the corresponding version to add the SystemReporter installation directory and SystemReporter database installation directory to the exception list.
Updated: 2018-12-18

Document ID: EDOC1100056170

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