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NE40E-M2 V800R010C10SPC500 Feature Description - User Access 01

This is NE40E-M2 V800R010C10SPC500 Feature Description - User Access
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Reasons for User Offline

Reasons for User Offline

Reasons for User Offline Defined by Standard Protocol

Code Description
1 User request to offline
2 Lost carrier
3 Lost service
4 Idle timeout
5 Session timeout
6 Admin reset
7 Admin reboot
8 Port error
9 Nas error
10 Nas request to offline
11 Nas reboot
12 Port unneeded
13 Port preempted
14 Port suspend
15 Service unavailable
16 Callback user
17 User info error
18 Host request to offline

Sub-Codes for User Offline Reasons Defined by Huawei

Table 2-24 Common Reasons for User Offline
Code Subcode Description
SC_PROTOCOL_USER_REQUEST (1) 19 User request to offline
21 PPP user request
34 EAPOL user request
65 Web user request
69 DHCP release
70 DHCP decline
95 FTP with user switch
110 Gateway different from former
156 L2TP request offline
168 WLAN cuts DHCP old user
272 Realloc ip timeout
273 Lease renewal timeout for short-leased users
367 Mac user ppp preferred
435 Radius client request
555 Receive LCP terminate request from user while LCP negotiating.
556 Receive LCP terminate request from user after IPCP negotiation.
674 Physical link down.
558 Receive PADT packet from user.
SC_PROTOCOL_LOST_CARRIER(2) 22 PPP with echo fail
29 ARP with detect fail
36 EAPOL with echo fail
49 WEBS with heartbeat fail
162 Tunnel with session null
166 No response of control packet from peer
177 ND Detect Fail
275 DHCP with MTU limit
432 L2TP wait control ack from peer timeout
SC_PROTOCOL_LOST_SERVICE (3) 27 LNS request
152 L2TP peer cleared tunnel
154 LNS cleared session
155 LNS clearing session error
SC_PROTOCOL_IDLE_TIMEOUT(4) 90 Idle cut
SC_PROTOCOL_SESSION_TIMEOUT (5) 88 AAA with flow limit
93 Session time out
SC_PROTOCOL_ADMIN_RESET (6) 40 SRVCFG cut command
87 AAA cut command
91 AAA with radius server cut command
158 CLI clear tunnel
SC_PROTOCOL_PORT_ERROR (8) 59 CM with Ifnet down
102 Board remove
103 Card remove
104 Slot down
148 PPP pvc interface down
149 PPP VE interface down
353 CM with Ifnet ipv6 protocol down
SC_PROTOCOL_NAS_ERROR (9) 79 AAA with message send fail
159 L2TP checking SCCRP error
160 L2TP checking ICRP error
SC_PROTOCOL_NAS_REQUEST (10) 1 User request to offline
2 Lost carrier
3 Lost service
4 Idle timeout
5 Session timeout
6 Admin reset
7 Admin reboot
8 Port error
9 Nas error
10 Nas request to offline
11 Nas reboot
12 Port unneeded
13 Port preempted
14 Port suspend
15 Service unavailable
16 Callback user
17 User info error
18 Host request to offline
25 PPPOE with ethernet interface down
26 L2TP with cut command
33 Interface down
41 MCC with IGMP request
43 MCC with route delete
44 MCC with IGMP disable
45 MCC with level 2 devise leaving
46 MCC with PVLAN Attribute change
48 MCC with MG attribute change
50 Webs with Realloc IP Address fail
51 AM with lease timeout
53 AM with Renew lease timeout
54 CM with l2tp session fail
55 CM with login fail
57 CM with access limit
58 CM with time out
60 CM with IP address alloc fail
67 DHCP with server nak
68 DHCP with server no response
71 DHCP with IP address conflict
74 AAA with logout fail
75 AAA with force MG offline fail
77 AAA with user information err
78 AAA with realtime accounting fail
80 AAA reauthen stop acct
81 Server trigger reauthen stop acct
82 AAA with start accounting fail
83 AAA with Authentication no response
84 AAA with authorization data error
86 AAA access limit
89 AAA with local bill pool no space
92 AAA with stop accounting fail
94 AAA with update fail
96 FTP with service closing
97 FTP with server closed
98 FTP with server idle timeout
99 FTP with user login fail
100 FTP with receive data fail
101 Interface delete
105 IP address conflict
106 MAC address conflict
108 DHCP wait client packet timeout
119 DHCP illegal ip range
121 DHCP invalid IP pool info
122 DHCP storing pool info failed
130 DHCP receive discover from a working user
135 AAA with radius decode fail
139 DHCP lease timeout
142 Layer2-VPN down
143 Board on Master removed
144 Card on Master removed
145 Interface on Master down
146 PPP negotiate fail
150 VPDN license not enable
151 Authenticate fail
161 LNS challenge us but password is null
164 L2TP send ICRQ fail
165 L2TP send ICCN fail
169 PPP user over LNS request
170 LAC clear tunnel
171 LAC clear session
172 CLI clear tunnel
173 LNS clear tunnel
174 LNS clear session
175 LNS send fail
176 LNS clear group
182 RUI user request offline
183 MP main users offline, then cut all sub users
184 MP sub user down
185 Netmask assigned by RDS error(Route conflict)
186 Netmask assigned by RDS error(Value invalid)
189 VRRP change to slave
190 The domain has not bound ip-pool or ipv6-pool
199 Not config prefix in domain
200 CM with Framed IP address invalid
203 Unmatched Vpn-Instance
205 Domain disable remote backup
207 local no this user
208 AAA send authen request fail
209 Local authen reject
210 Local author reject
213 layer2 leased line config delete
271 DHCP repeat packet
274 Dhcp server speed limit
278 RUI request offline
303 Not bind IPv6 pool or ip alloc fail
304 UCM failed to apply resource for trunk user
305 UCM failed to update work-slot of trunk-interface user
306 UCM failed to update QoS resource of trunk-interface user
319 DHCPV6 wait UCM timeout
320 DHCPV6 wait client timeout
321 DHCPV6 ip alloc fail
322 DHCPV6 client decline
323 DHCPV6 client release
325 Block domain force user to offline
326 CM with AAA auth ack time out
329 CM with AMV6 ipv6 ack time out
330 CM with AM ip ack time out
331 CM with PPP conn up time out
332 CM with DHCPACC conn up time out
333 CM with DHCPv6 conn up time out
334 CM with MSEADA cib ack time out
335 CM with ARP detect ack time out
336 CM with AAA ipv6 update ack time out
337 CM with AAA logout ack time out
338 CM with WEB logout resp time out
339 CM with MSEADA update workslot time out
341 DHCPV6 wait server timeout
352 DHCPV6 lease expired
365 Author of IP address and ip include conflict
366 CM with PPP ipv6 conn up time out
381 IP alloc fail for trigger user
382 Radius alloc incorrect IP
386 AMV6 with assigning ipv6 address conflicted
387 DHCPV6 repeat solicit
388 CM with DHCPv6 conn request time out
389 The vrf of domain is not accord with the pool
392 CGN Board reset
416 Receive L2TP Session break message from peer LAC
417 Receive L2TP Tunnel break message from peer LAC
422 L2TP tunnel idle cut
616 Session-group access limit
617 The number of session-groups exceeds limit
528 Fail to get AP MAC
529 Get unnumbered loopback failed
530 RADIUS server delivered the denial of renewal flag
541 Session group virtual user offline
560 OFFER packet contains a gateway IP address
561 OFFER packet contains an IP address not on user segment
562 OFFER packet contains an IP address being used
563 OFFER packet contains a conflicting IP address
564 OFFER packet has an IP address being used by PPPoE user
565 ACK packet contains a gateway IP address
566 ACK packet contains an IP address being used
567 ACK packet contains a conflicting IP address
568 ACK packet has an IP address being used by PPPoE user
569 RADIUS allocated address not matching the trigger one
570 No available pool for the Layer3 DHCP user
571 No available pool for the Layer2 DHCP user
572 Server-Identifier in packet is not the local device
573 DHCP wait authentication reply timeout
574 DHCP wait Up reply timeout
575 Fail to alloc specified IP address for RUI
576 No available pool
577 The idle addresses conflict with those used by other users
578 ACK contains a gateway IP address not matching the user's
579 ACK packet contains a mask not matching the user's
580 DHCP Server no response
581 ACK packet contains an IP address not on user segment
582 ACK packet has an IP address being used by other user
583 IP address record fail on local device
675 Number of users exceeded the spec which the device is able to support
586 The memory reached the restart threshold
594 Deny padi by ACL
595 Pppoe chasten
596 Fail to process padi
597 Fail to process padr
598 Drop padi or padr for backup rui
599 Packet version or type is wrong
600 Create pppinfo fail
601 Deny discover packet by ACL
602 Drop discover packet for ip pool is synchronizing
603 Drop discover packet with Option54
604 Fail to process DHCP Discover packet
628 IP address out of the authorized range
632 The number of terminals on this machine exceeds limit
633 The number of addresses on this machine exceeds limit
634 The number of terminals on this interface exceeds limit
636 IP trigger User's IP do not change
637 The grouping-identifier of session-group template is not QINQ
639 Invalid Vlan value
640 User have no overlap pool
641 Trouble-shooting user offline
645 TERM with Ifnet down
648 IP is conflict with another session
650 AAA with authorization data error: missing GRE tunnel group
651 AAA with authorization data error: invalid GRE tunnel group
652 Session-group is updating authorization information
653 IPv6 is not match with prefix address
654 IPv6 temporary address exceeds limit
655 No available pool for DHCPV6
656 IPv6 address is over limit
657 IPv6 address is over limit on slot
658 User is over IP stack limit
659 GTL license limitv
663 Diagnose user count is over limit
664 The number of vcpe family exceeds limit
665 The number of users exceeds limit
666 This device does not support bas
667 CGN instance down
669 Master slot of CGN instance is unavailable
674 Physical link down.
675 Number of users exceeded the spec which the device is able to support
676 Update PPP user conflict with others
677 Update PPP user, it reached the MAC session limit
679 Get a challenge from peer LNS, but the password of local tunnel is null
682 Framing capability is invalid from LNS SCCRP
683 Receive window size is invalid from LNS SCCRP
684 Receive unsupport AVP from LNS
685 Chap response from lns doesn't pass authentication
686 The DAA user inbound car apply fail
687 The DAA user outbound car apply fail
688 The DAA user both direction car apply fail
689 Server has no free ip for rui user
690 Server select pool failed for rui user
691 IP address conflict with Giaddr of the ip pool
696 Pwve-access interface bas disable
710 UP blocked
712 Framed IP conflicts with IP of interface
713 UP VPN instance not exist
714 CP and UP vpn relate fail
717 subscriber:fq:Unsupported fq name.
740 DHCPv6 user trigger fail for server configuration inconsistent
741 ND user trigger fail for server configuration inconsistent
743 Alloc Tunnel ID Fail
744 L2TP NOT Enable or No L2TP License when processing SCCRQ
745 There is no host name in SCCRQ
746 Get L2TP group fail from host name when processing SCCRQ
747 L2TP NOT Enable or No L2TP License when processing ICRQ
748 Tunnel down when processing ICRQ
749 CHAP authentication of the Web user is denied
752 WEB authentication request is denied when processing authentication request
756 Layer3-subscriber does not support pd user
757 Relay Forward have no valid link address
773 Static users fail to occupy exclusive address pool
774 Static user access from shared address pool failed
775 Add nat user data fail(IP Access User Limit)
782 The number of services exceeds limit
789 Prefix conflict with same option
790 Prefix conflict with different option
791 CGN user does not support warm-standby switch
792 Portswitch fail for reach slot access limit or slave interface not prepared
793 Radius authorize invalid vlan
SC_PROTOCOL_SERVICE_UNAVAILABLE(15) 107 L2TP service is unavailable
SC_PROTOCOL_USER_ERROR (17) 23 PPP with authentication fail
35 EAPOL with authentication fail
Table 2-25 Rare Reasons for User Offline
Code Subcode Description
SC_PROTOCOL_LOST_CARRIER(2) 523 ND table synchronization fails
SC_PROTOCOL_SESSION_TIMEOUT (5) 312 EAPOL server session timeout
SC_PROTOCOL_ADMIN_RESET (6) 72 DHCP free lease with command
SC_PROTOCOL_NAS_ERROR(9) 38 EAPOL with nas error
64 CM with Nas error
76 AAA with memory alloc fail
85 AAA with timer create fail
153 L2TP FSM error
163 L2TP inner error
167 L2TP other error
342 L2TP alloc sessionid fail
343 L2TP alloc tunnelid fail
344 L2TP init tunnel struct fail
345 L2TP rebuild tunnel fail
346 L2TP download lac fib fail
347 L2TP send SCCRQ fail
349 L2TP get tunnel fail
350 L2TP remote slot
427 L2TP send connect up message fail
428 L2TP send SCCCN fail
430 L2TP SCCRQ check fail
431 L2TP SCCRP send fail
541 Nas error
SC_PROTOCOL_NAS_REQUEST (10) 20 Connect check fail
24 PPP with connect check fail
28 L2TP with connect check fail
30 ARP with table full
31 ARP with connect check fail
32 ARP with start detect fail
37 EAPOL with connect check fail
39 SRVCFG with connect check fail
42 MCC with nas error
47 MCC with mvlan update fail
52 AM with check fail
56 CM with start arp detect fail
61 CM with add to FC fail
62 CM with FC connect check fail
63 CM with AAA connect check fail
66 Web with unknown error
73 DHCP with unknown error
109 DHCP cib syn error
111 DHCP memory error
112 DHCP relay discovery pkt fail
113 DHCP create timer fail
114 DHCP generate discover pkt fail
115 DHCP generate request pkt fail
116 DHCP send ack pkt fail
117 DHCP send offer pkt fail
118 DHCP send message fail
120 DHCP packet info did not match
123 DHCP caching client packet failed
124 DHCP storing user info failed
125 DHCP distributing route failed
126 DHCP retrieved unexpected IP address
127 DHCP allocating IP from local pool failed
128 DHCP user state timeout
129 DHCP receive other client's request packet
131 DHCP failed to relay selectReq to server
132 DHCP sending reboot pkt fail
133 MSEADA with user added fail
134 MSEADA with cib checked fail
136 AAA with HQOS filled fail
137 AAA with pool filled fail
138 MSEQOS with SQ reserved fail
140 Failed to realtime backup
141 Layer2 leased line down
147 PPP up recv lcp again
157 L2TP connect check fail
178 ND Table Check Fail
179 ND Unknown Reason
180 ND Add Prefix Fail
181 Prefix Aging
187 MIP check fail
188 MP first link down
191 Clear VSI, BCP users offline
192 Reserved
193 Update TBMASK fail
194 Add ELB fail
195 Not support BCP access
196 Delete ELB fail
197 Clear mac fail
198 UCM beyond vsi limit
201 RUI users create ppp table fail
202 RUI users delete ppp table fail
206 SRVCFG failed to process
204 Reserved
211 Reserved
212 AAA service change
214 Fail to transport access type
215 Fail to check ucm oper
216 Fail to Init cib list
217 Fail to Init Cib
218 Fail to add mac hash
219 Fail to add ip hash
220 Fail to set local cid from global cid
221 Fail to add internal pfb
222 Fail to trans access type
223 Fail to check ucm oper msg
224 Fail to del internal pfb
225 Fail to del mac hash
226 Fail to del ip hash
227 Fail to check ucm oper msg when modify
228 Fail to get cib item when modify
229 Fail to set local CID from global cid
230 Fail to update internal pfb
231 Fail to update qos para
232 Fail to add user mac
233 Fail to add arp
234 Fail to add l2tp lac fwd table
235 Fail to add l2tp lns fwd table
236 Fail to add l2tp lts fwd table
237 Fail to add elabel map
238 Fail to add outsegment table
239 Fail to add insegment table
240 Fail to qinq user oper
241 Trunk is no member
242 Fail to resource Apply
243 Fail to set qos data
244 Fail to apply stat ingress res
245 Fail to apply stat engress res
246 Fail to apply new user mac index
247 Fail to apply new arp index
248 Fail to apply car id
249 Fail to apply user-queue resource
250 The label cell is null
251 Fail to apply qos resource
252 Fail to apply qos res by host
253 Fail to apply qos res ingress
254 Fail to apply stat res
255 Fail to apply staid ingress
256 Fail to apply statid egress
257 Fail to apply stat res ingress
258 Fail to apply qos res egress
259 Fail to apply qos res by location
260 Fail to apply qos res by hash
261 Fail to apply qos res by c-vlan
262 Fail to apply qos res by lease line
263 Fail to manage internal qos resource
264 Fail to portal add user info
265 Fail to add qos param
266 Fail to download out bound SQ id
267 Fail to add fwd table
268 Fail to add internal product main fwd entry
269 Fail to add node fresh list
270 Fail to deliver QoS parameters
276 RUI trigger to delete pppoe cib failed
277 RUI trigger to create pppoe cib failed
279 User info is conflict with rui user
280 Rui is disabled in the domain
281 Fail to get rui user info
282 Record in aaa of rui authentication request is null AAA
283 Fill rui user information fail
284 Fill rui user ip pool fail
285 Fill rui user qos profile fail
286 RUI request cold backup user offline for slave
287 IPv6 address allocation failed because of inner cause
288 No prefix available
289 No IPv6 address available
290 IPv6 address conflicts too much times
291 No available prefix for conflicts of the interface id specified by radius
292 User expected a wrong prefix length
293 MSEADA fail update qos resource
294 MSEADA fail update work slot
295 MSEADA success update work slot
296 Failed to update ip address for ip type mismatch
297 Failed to update user mac table
298 AAA update ipv6 address fail
299 UCM failed to send ipv6 update message to AAA
300 UCM failed to send ipv6 update message to MSEADA
301 UCM update ipv6 address fail
302 UCM with framed IPv6 address invalid
307 MSEADA failed to download session table
308 MSEADA failed to download uaib table
309 MSEADA failed to download cib table
310 MSEADA failed to add cid from vcd
311 DHCPV6 check fail
313 UCM portswitch process fail
314 UCM portswitch preprocess fail
315 MSEADA portswitch process fail
316 MSEADA portswitch process timeout
317 MSEADA set user num of interface fail
318 MSEADA portswitch notify access module fail
324 DHCPV6 inner error
327 Get Interface Linklocal Addr Failed
328 Base service address alloc failed
340 IPv6 static user has a higher priority than dynamic user with same mac
348 L2TP session limit
351 Failed to switch workslot for user is not up
354 MSEADA failed to get lns info
355 MSEADA failed to download l2tp global table
356 MSEADA failed to download l2tp global table
357 MSEADA failed to get pfb data
358 MSEADA failed to download dual user table
359 AAA with DAA QoS filled fail
360 Fail to get ppp info when modify
361 PPP is already down when modify
362 Failed to add user to board for user is not up
363 Authentication method error on bas interface
364 EAP connection down
368 GTL license needed
369 Online user number exceed GTL license limit
370 User access speed too fast
371 Bas interface access limit
372 Wait cib ack time out
373 Wait EAPOL auth request time out
374 Wait EAPOL down ack time out
375 Wait WEB auth request time out
376 Wait WEB down ack time out
377 Wait WEB user ack time out
378 Wait PPP auth request time out
379 Wait L2TP connection up time out
380 Wait DHCP connection request time out
383 Board type does not support user access
384 Slot blocked
385 Fail to switch workslot for slotcid is invalid
390 Get dslite info error
391 Get nat info err
393 CM with CGN ack time out
394 Add nat user data fail
395 Add nat user data fail(Input Error)
396 Add nat user data fail(Create User Fail)
397 Add nat user data fail(Port PreAlloc Fail)
398 Add nat user data fail(Syn User To Spu Fail)
399 Not Find User When Del CGN User
400 Add nat user data fail(Search Public Addr Fail)
401 IPv4 user basic ip type and author mismatch
402 IPv6 user basic ip type and author mismatch
403 Add nat user data fail(add slave user fail)
404 Add nat user data fail(public resource conflict)
405 IPv6 PD user basic ip type and author mismatch
406 IPv6 user managed flag error
407 CM with CGN modify time out
408 L2TP RUI IN BATCH BACKUP
409 Fail to download daa car param
410 Fail to apply daa qos resource
411 Fail to apply daa inbound qos resource
412 Fail to apply daa outbound qos resource
413 Fail to apply count resource
414 Static on-line user with the same mac exists
415 Packet Authenticator Error
418 Basic stack IPv6 address alloc fail
419 Basic stack PD prefix alloc fail
420 L2TP test tunnel ok
421 L2TP test tunnel NG
423 L2TP tunnel time out
424 General error occurred in modify process
425 CM with user blocked
426 L2TP local clear tunnel
429 L2TP wait auth ack timeout
433 Up to user max session
434 Can not get all of authorized IP address
436 IPv4 authentication method error
437 IPv6 authentication method error
438 DHCPv6(IANA) cannot access with ND at the same time
439 PPP IPCP negotiate fail
440 PPP IPv6CP negotiate fail
441 ND address conflict
442 ND Repeat Request
443 CGN auto cut
444 The ds-lite tunnel prefix length is inconsistent with the user's
445 L2TP Tunnel password error
446 L2TP Tunnel authentication fail
447 User's password expired
448 The VPN to which the subscriber belongs has been deleted.
449 DHCPV6 packet speed limit
450 PPP IPCP terminate
451 PPP IPv6CP terminate
452 The number of users on this slot exceeds limit
453 Fail to save ucm message data
454 The number of classifiers in a packet exceeded the specification
455 The number of classifiers in a packet exceeded the specification
456 The same classifiers could not use different behavior names
457 The number of classifiers delivered by a device exceeded the specification
458 The number of user groups of a device exceeded the specification
459 The number of classifier referenced by all-user exceeded the specification
460 The number of classifier referenced by per-user exceeded the specification
461 The number of the classifier's rules exceeded the specification
462 The attribute identifiers were not registered
463 The ACL type was invalid
464 The classifier name was invalid
465 The behavior name was invalid
466 The optype value was invalid
467 The ruleid value was invalid
468 The sipv4 value was invalid
469 The sipv6 value was invalid
470 The dipv4 value was invalid
471 The dipv6 value was invalid
472 The ss-group value was invalid
473 The ss-group does not exist
474 The su-group value was invalid
475 The su-group does not exist
476 The value of the ds-group was invalid
477 The ds-group does not exist
478 The du-group value was invalid
479 The du-group does not exist
480 The proto value was invalid
481 The sport value was invalid
482 The dport value was invalid
483 The sport-range value was invalid
484 The dport-range value was invalid
485 The pre value was invalid
486 The tos value was invalid
487 The dscp value was invalid
488 The tcpflag value was invalid
489 The remark-dscp value was invalid
490 The value of remark-ipv6-dscp was invalid
491 The remark-8021p value was invalid
492 The dir value was invalid
493 An ACL delivered multiple duplicate attributes
494 The parameters delivered could not be the same
495 An unregistered attribute was displayed in RC
496 The protocol was not TCP when the tcpflag was delivered
497 The port and protocol type conflicted
498 The address type defined in an ACL and protocol type conflicted
499 The address type defined in an ACL and IP address type conflicted
500 An unregistered attribute was displayed in RB
501 An unregistered attribute was displayed in lc or optype
502 One packet contained multiple optype parameters
503 The lc and other attributes in an ACL were mutually exclusive
504 The permit and deny in an ACL were mutually exclusive
505 The IPV4 and IPv6 in an ACL were mutually exclusive
506 One ACL could not deliver multiple source types
507 One ACL could not deliver multiple destination types
508 The dport and dport-range in one ACL were mutually exclusive
509 The sport and sport-range in one ACL were mutually exclusive
510 The bidirectional parameter and rule ID in an ACL were mutually exclusive
511 The tos or pre parameter and dscp parameter was mutually exclusive
512 Ipv6 and tcp-flag in the same ACL were mutually exclusive
513 IP address alloc fail for IP pool is synchronizing
514 The user was logged out due to web packet attacks
515 LNS Multicast user resource full
516 Soft-GRE tunnel cut command
517 Soft-GRE active user over limit
518 Fail to create dynamic user-group
519 Dynamic user-group number is full
520 UCM cut idle soft-gre warm-backup user
521 Fail to release the public IP
522 The SOFT-GRE tunnel fails to be obtained.
524 Web fast reply was configured on the L2-aware user access board.
538 Failed to authorize session group user
539 No sub user in session group
540 Username user cannot switch to session group user
542 Session group user does not support reauthentication
548 Undo NAT server
555 Receive LCP terminate request from user while LCP negotiating.
556 Receive LCP terminate request from user after IPCP negotiation.
558 Receive PADT packet from user
559 Receive PADR packet from user while user online
560 OFFER packet contains a gateway IP address
561 OFFER packet contains an IP address not on user segment
562 OFFER packet contains an IP address being used
563 OFFER packet contains a conflicting IP address
565 ACK packet contains a gateway IP address
573 DHCP wait authentication reply timeout
574 DHCP wait Up reply timeout
575 Fail to alloc specified IP address for RUI
580 DHCP Server no response.
582 ACK packet has an IP address being used by other user
583 IP address record fail on local device
630 MSEADA failed to download VCPE_RE table
631 MSEADA failed to check qvct table
635 Online interface is conflict with family
638 MSEADA with Session Group user added fail
642 Age Interface Session Group
643 TERM with DHCPACC conn up time out
644 TERM with time out
646 TERM with MSEADA add table ack time out
647 Session-group is already down
649 UCM failed to apply resource for virtual-access user
660 Virtual-access remote interface bas disable
661 UCM failed to get resource parameter for virtual-access user smooth
662 UCM failed to get interlink for virtual-access user smooth
668 CGN instance is synchronizing data
670 CM with CGN syn ack time out
671 CM with CGN del ack time out
672 CM failed to get nat instance when smooth
673 CM with VSM connect check fail
678 LNS tunnel name doesn't match LAC remote-name
680 Use config to create tunnel with no start lns ip-address
681 Invalid tunnel id from LNS SCCRP
692 UCM failed to apply resource for pwve user
693 UCM failed to apply nhp resource for pwve-access
694 UCM failed to get resource parameter for pwve-access user smooth
695 The user was logged out due to pwve-access interface no nexthop
697 User offline for test command
698 Check user board resource failure
699 MSEADA failed to download user-mac table
700 MSEADA failed to download AIB table
701 MSEADA failed to download CST table
702 CM with qos ack time out
703 CM with qinq ack time out
704 CM with fei ack time out
705 VSM reset section user down
706 Add nat user data fail(slave VPN mismatch)
707 RUI data synchronization
708 Dual previous check failed
715 The port license is not active
716 CM failed to get dslite instance when smooth
718 subscriber:fq:More blanks exist
719 subscriber:fq:The shaping and shaping-percentage can not be together.
720 subscriber:fq:Shaping range error.
721 subscriber:fq:Pbs range error.
722 subscriber:fq:Unsupported sch.
723 subscriber:fq:Wfq must with weight.
724 subscriber:fq:Non-wfq can't with weight.
725 subscriber:fq:Weight range error.
726 subscriber:fq:Direction error.
727 subscriber:fq:Unsupported function.
728 subscriber:fq:Neither shaping nor sch.
729 subscriber:fq:The ratio of the shaping values exceeds 2000.
730 subscriber:fq:Unsupported user type.
731 subscriber:fq:Incompatible FQ scheme.
732 subscriber:fq:No QoS-profile error.
733 subscriber:fq:Get QoS-profile error.
734 subscriber:fq:Car speed limit error.
735 subscriber:fq:queue in car mode.
736 The number of users on this card exceeds limit
737 Fail to creat SOFT-GRE tunnel
738 Fail to creat SOFT-GRE user table
739 Delete domain force user to offline
750 The Web user is authenticated when processing CHAP authentication request
751 The Web user is being authenticated when processing CHAP authentication request
753 The Web user is authenticated when processing authentication request
754 The Web user is being authenticated when processing authentication request
755 Over limit of users and NOT EAP USER
758 Portswitch process fail for synchronize interface information
759 Portswitch process fail for send roam up ack message
760 Portswitch process fail for modify user host router
761 Portswitch process fail for synchronize physical information
762 Portswitch process fail for L2TP process
763 Portswitch preprocess fail for trunk offline process
764 Portswitch preprocess fail for free QOS resource
765 Portswitch preprocess fail for reach slot access limit
766 Portswitch preprocess fail for apply QOS resource
767 Portswitch preprocess fail for trunk online process
768 Portswitch preprocess fail for synchronize physical information
769 Portswitch preprocess fail for reach interface access limit
770 Portswitch preprocess fail for user add access number
771 Portswitch not support dhcpv6 access when switching
772 Switch domain is suppressed because HA is not done
775 Add nat user data fail(IP Access User Limit)
776 FES message queue blocked
777 FEI add srv table failed
778 FEI add srv action table failed
779 Family is conflict with edsg
780 Family table cannot be created
781 Family table cannot be updated
783 Failed to refresh service table
784 Failed to backup message
785 Failed to apply qos when modify
786 UM wait fei ack time out
787 Access types of the CP and UP do not match
788 Pipeline inner error
794 DB request offline
795 User info is conflict with DB
Table 2-26 More Detailed Reasons for User Offline
Subcode Description Subcode (Detailed) Description (Detailed)
21 PPP user request 555 Receive LCP terminate request from user while LCP negotiating
556 Receive LCP terminate request from user after IPCP negotiation.
674 Physical link down.
558 Receive PADT packet from user.
559 Receive PADR packet from user while user online
58 CM with time out 560 OFFER packet contains a gateway IP address
561 OFFER packet contains an IP address not on user segment
562 OFFER packet contains an IP address being used
563 OFFER packet contains a conflicting IP address
564 OFFER packet has an IP address being used by PPPoE user
565 ACK packet contains a gateway IP address
566 ACK packet contains an IP address being used
567 ACK packet contains a conflicting IP address
568 ACK packet has an IP address being used by PPPoE user
569 RADIUS allocated address not matching the trigger one
570 No available pool for the Layer3 DHCP user
571 No available pool for the Layer2 DHCP user
572 Server-Identifier in packet is not the local device
573 DHCP wait authentication reply timeout
574 DHCP wait Up reply timeout
60 CM with IP address alloc fail 575 Fail to alloc specified IP address for RUI
570 No available pool
577 The idle addresses conflict with those used by other users
578 ACK contains a gateway IP address not matching the user's
579 ACK packet contains a mask not matching the user's
580 DHCP Server no response.
581 ACK packet contains an IP address not on user segment
582 ACK packet has an IP address being used by other user
583 IP address record fail on local device
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Updated: 2019-01-02

Document ID: EDOC1100058415

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