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CloudEC V600R019C00 Fault Information Collection (Enterprise On-premises, Convergent Conference)

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Using the eSight to Trace End-to-End Signaling and View the Signaling Sequence Diagram

Using the eSight to Trace End-to-End Signaling and View the Signaling Sequence Diagram

The NE supports only tracing of single-NE signaling, which cannot meet the requirements of tracing the signaling of multiple NEs at the same time and affects the problem location efficiency. The signaling tracing function provided by the eSight can trace SIP messages of multiple NEs at the same time, helping users quickly and accurately locate faults.

Prerequisites

  • You have installed the eSight and configured data for interworking between the eSight and various NEs.
  • You have logged in to the LMT of the USM and run the following command: MOD MGW: MGWNAME="MRP", TRNST=SCTP, SPCATTR=SUPCALLTRACE-1; . You can query information about signaling between the MRFC and the MCU only after this command is executed.

Restrictions

Restrictions:

  • The NMS supports only E2E signaling tracing of SIP messages based on user numbers.
  • Signaling tracing is applicable to only P2P SIP calls and conference calls but not ECS services.

Scenario

Using the eSight to trace end-to-end signaling applies only to enterprise communications. If users fail to make calls or join conferences, you can create trace tasks on the eSight to collect trace messages of a single user or interface trace messages between NEs for fault identification.

Obtaining NE Mediation Packages

  1. When obtaining the adapter package, log in to the HUAWEI Operation & Maintenance System, In the MML Command - CGP window, run the LST ME command, view the ME version and ME Interface ID values of the corresponding NE, and download the adapter package of the required version.

  2. For details about how to obtain NE mediation packages, see Table 4-1.

    Table 4-1 NE Mediation Packages

    Software Package

    Description

    How to Obtain

    CloudUSM V600R019C00***_02. Adapter.zip

    The 02 iManager Adapter folder obtained after the software package is decompressed contains the NMS mediation packages of the Chinese and English versions.

    Log in to support.huawei.com/enterprise and search for CloudUSM. Open the Downloads tab page and find the adapter package .

    SE1000_V300R018C00SPC***_02.Adapter.zip

    Log in to support.huawei.com/enterprise and search for SE1000. Open the Downloads tab page and find the adapter package .

    MRP6600 V100R005C02SPC***_02.Adapter.zip

    Log in to support.huawei.com/enterprise and search for MRP6600. Open the Downloads tab page and find the adapter package .

    iManagerOSS_CLOUDMCU_MATCH_CHS_V600R019C00SPC***_M2_pkg.tar

    iManagerOSS_CLOUDMCU_MATCH_CHS_V600R019C00SPC***_M3_pkg.tar

    NMS mediation packages.

    Log in to support.huawei.com/enterprise and search for CloudMCU. Open the Downloads tab page and find the adapter package .

Installing NE Mediation Packages

Before creating a signaling tracing task, upload NE mediation packages to eSight.

  1. Log in to the eSight as the admin user. The default password is Changeme123.
  2. Choose Resource > Collaboration Resource > Network Element Device Management from the main menu.
  3. Choose Network Element Device Management > Unified Communications > Adaptation Management from the navigation tree on the left.
  4. On the Adaptation Management page, click Install.
  5. Select a local NE mediation package, click Confirm.

Creating a Signaling Trace Task

After you set related information in the eSight and create a signaling trace task, the eSight delivers trace commands to the NEs to be traced.

  1. Log in to the eSight as the admin user. The default password is Changeme123.
  2. Choose Resource > Collaboration > Network Element Device Management from the main menu.
  3. Choose Network Element Device Management > Unified Communications > Signaling Trace from the navigation tree on the left.
  4. On the Signaling Trace page, click Add.
  5. Creating a signaling trace task.

Exporting Signaling Trace Tasks

You can save completed or running trace tasks in the *.tmf or *.ptmf format to specific directories, which can be easily obtained for importing.
  • Non-anonymization exporting

    1. Log in to the eSight as the admin user. The default password is Changeme123.
    2. Choose Resource > Collaboration > Network Element Device Management from the main menu.

    3. Choose Network Element Device Management > Unified Communications > Signaling Trace from the navigation tree on the left.

    4. Select one or multiple trace tasks in the task list to be exported and click Plaintext Export in the Export drop-down list.

    5. Save the exported files to the specified directory.

  • Anonymization exporting

    1. Log in to the eSight as the admin user. The default password is Changeme123.
    2. Choose Resource > Collaboration > Network Element Device Management from the main menu.

    3. Choose Network Element Device Management > Unified Communications > Signaling Trace from the navigation tree on the left.

    4. Select one or multiple trace tasks in the task list to be exported and click Anonymous Export in the Export drop-down list.

    5. Save the exported files to the specified directory.

NOTE:

The eSight supports the export of at most five trace tasks. The exported trace task includes the trace task information and raw signaling of each traced NE.

The eSight allows a maximum of 5 million pieces of information to be exported in non-anonymized mode and 10,000 pieces of information to be exported in anonymized mode. If the information to be exported exceeds the limits, the export fails.

Viewing the Signaling Sequence Diagram

  1. After a signaling tracing task is complete, click Trace Name to view the signaling sequence diagram.

    Figure 4-2 Viewing the signaling sequence diagram

  2. Query the service flow based on the signaling sequence diagram.

    Figure 4-3 Sequence diagram

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Updated: 2019-04-01

Document ID: EDOC1100059082

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