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CloudEC V600R019C00 Fault Information Collection (Enterprise On-premises, Convergent Conference)

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Collecting SMC2.0 Operating System Information

Collecting SMC2.0 Operating System Information

If the SMC2.0 runs on a Windows operating system, collect application and system logs by performing the following steps.


  1. Choose Start > Administrative Tools > Server Manager.
  2. Choose Tools > Event Viewer > Windows Logs and right-click Application,seeFigure 16-4.

    Figure 16-4 Application logs

  3. Choose Save All Events As from the shortcut menu.
  4. Enter a file name to save the logs.
  5. Repeat Step 2 and Step 3 to export system logs.
Updated: 2019-08-07

Document ID: EDOC1100059082

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