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CloudEC V600R019C00 Fault Information Collection (Enterprise On-premises, Convergent Conference)

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Collecting MCU Logs

Collecting MCU Logs

To help maintenance engineers to locate faults, you can collect MCU logs. The MCU can still be used properly when you are collecting logs.

  1. Log in to the VP9600 series MCU web interface.
  2. On the home page, click Log.

    The Log page is displayed.

  3. Click the Export Archived Log tab.
  4. Set Time and Log type and click Query. A package containing logs that are in the specified type and archived in the specified time segment is displayed.
  5. Click Download to download the package.
Updated: 2019-04-01

Document ID: EDOC1100059082

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