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CloudEC V600R019C00 Fault Information Collection (Enterprise On-premises, Convergent Conference)

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Collecting Event Logs

Collecting Event Logs

You can use the OMU to collect events about the CGP, USM, MRP, and ECS. If you have used the VTS tool to collect fault information, skip this topic.

Principles

Collecting event logs helps learn the running status of the system and find the fault cause.

The principles for collecting event logs are as follows:

  • Collect all event logs displayed in query results.

    A maximum of 1000 records are returned after each query. If no query condition is specified, the system returns the most recent 1000 records. If 1000 records are displayed, you can infer that the number of matching records may be more than 1000 and the extra records are not displayed. In this case, set the start time to the time displayed in the last matching record and run the query command again. Repeat this operation until all the matching records are displayed.

  • Collect the events generated before the fault occurred.
    • If the fault occurrence time has been determined, collect the event logs generated within 2 hours before the fault occurred.
    • If the fault occurrence time is unknown, collect the event logs generated within 24 hours before the first complaint was received.

Procedure

  • Use MML commands to collect event information.
    1. Log in to the HUAWEI Operation & Maintenance System and open the MML Command - CGP window.
    2. Run LST EVTLOG to query event logs about a specific NE.
      LST EVTLOG: MEID=0, SGT=2017&01&19&00&00&00, EGT=2017&01&20&00&00&00, CNT=1000;
      NOTE:

      In MEID=0, MEID indicates the NE ID and 0 indicates the CGP. This NE ID must be changed when event logs of an NE other than the CGP need to be collected.

      SGT=2017&01&19&00&00&00 Event generation time 2017-01-19 00:00:00

      EGT=2017&01&20&00&00&00 Event clearance time 2017-01-20 00:00:00

    3. In the command output window, right-click in a blank area and choose Save As.
  • Use the OMU client to collect event information.
    1. Log in to the HUAWEI Operation & Maintenance System and choose System > Security.
    2. In the Security Management navigation tree, choose Log > Event Log. The event log query pane is displayed on the right, as shown in Figure 3-2.
      Figure 3-2 Event log query pane
    3. Set the query conditions on the event log query panel. Table 3-1 describes the query conditions.
      Table 3-1 Description of query conditions

      Parameter

      Value

      Description

      Start time

      Select or clear Start time based on site requirements. When you select Start time, the start time is seven days earlier than the current time by default.

      If you select Start time, you can type a time in the text box or click the button next to the text box to set a time.

      If you clear Start time, the system defines the first operation time as the start time.

      End time

      Select or clear End time based on site requirements. When you select End time, the end time is the current time of the client by default.

      If you select End time, you can type a time in the text box or click the button next to the text box to set a time.

      If you clear End time, the system defines the last operation time as the end time.

      ME ID

      All NE IDs or one NE ID, where 0 stands for CGP and 5 to 1023 stand for IDs of service NEs.

      Select the ID of an NE whose event logs need to be queried.

      To query the ID of an NE whose event logs need to be queried, run LST ME in the MML Command - CGP window.

      Module number

      All modules or one module number.

      Value range: 0-4294967294

      Select the ID of a module whose event logs need to be queried.

      Start serial number

      Lower limit of serial numbers for listing events for a single NE.

      Value range: 1-2147483646

      If the parameter is not specified, no lower limit is defined.

      End serial number

      Upper limit of serial numbers for listing events for a single NE.

      Value range: 1-2147483646

      If the parameter is not specified, no upper limit is defined.

      Start event ID

      Lower limit of event IDs.

      Value range: 1-200000

      If the parameter is not specified, no lower limit is defined.

      End event ID

      Upper limit of event IDs.

      Value range: 1-200000

      If the parameter is not specified, no upper limit is defined.

      Event type

      Select the type of an event to be queried. The default value is GRAY ALL.

      • If SELECT ALL is selected, all event types are selected and displayed in the box.
      • If GRAY ALL is selected, all event types are selected but not displayed in the box.
      • If CLEAR ALL is selected, none of the event types are selected.

      This parameter indicates the type of an event. It is associated with an event report type.

      Records to return

      Maximum number of the records allowed to be returned for a single NE.

      Value range: 1-1000

      Select the number of records to be queried. Default value: 64.

    4. After setting the preceding conditions, click Query. The query list is displayed in the window.
      NOTE:
      • If no query condition is specified, all event logs are queried.
      • If a certain filter condition is not specified, the filter condition is not involved in the query.
      • Click Refresh Filter to refresh the filter conditions.
    5. Double-click an event record on the event log list, or right-click an event record and choose Display Details. The Event Log Details dialog box is displayed, as shown in Figure 3-3.
Figure 3-3 Event Log Details
NOTE:
  • Click Previous to display the details of the previous event log.
  • Click Next to display the details of the next event log.
  • Click More to display the help information about the current event log.
  • Click Close to exit the dialog box.
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Updated: 2019-04-01

Document ID: EDOC1100059082

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