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CloudEC V600R019C00 Fault Information Collection (Enterprise On-premises, Convergent Conference)

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Viewing CHRs of the SE1000 in Offline Mode

Viewing CHRs of the SE1000 in Offline Mode

Downloading CHRs to the Local PC

  1. Log in to the HUAWEI Operation & Maintenance System.
  2. Choose Maintenance > File Transfer Service.
  3. In the File Transfer Service window, download files in the directory of the corresponding date in /opt/HUAWEI/cgp/workshop/omu/share/export/pm/CHR, as shown in Figure1 Downloading CHRs.

    Figure 5-13 Downloading CHRs

  4. Right-click a file to be downloaded and click Download to download the file to the local PC.

Uploading CHRs

  1. Log in to the SessionInsight.
  2. Add device information for offline NEs.

    NOTE:

    The added device name can be used as an NE instance in the query criteria of the offline CHR query and analysis or as a name for the folder savingCHRs of the NE.

    1. On the home page of the SessionInsight, choose CHR Query > Offline CHR.

    2. In the navigation tree, choose Offline CHR Management > Offline Device.

    3. Click Add Device.

    4. In the Add Device dialog box, specify the following parameters:

      Table 5-2 Parameter description

      Parameter

      Description

      Name

      Name of a device. Use this parameter to distinguish the device from other NE devices.

      Users except user admin can create NE devices with the same name. User admin can view devices created by any user.

      Type

      Type of an added device.

    5. Click OK.

  3. Upload CHRs.

    1. In the navigation tree, choose Offline CHR Management > Offline CHR Upload.

    2. Click Create Task.

    3. Select the device name created in Step 2.4 from the Device name drop-down menu.

    4. Click Select File. In the displayed dialog box, select compressed CHR files (.zip and .tar.gz packages are supported). You can upload more than one .zip or .tar.gz packages at a time. You can upload a maximum of 10 compressed CHR files in each task.

      You are advised to compress multiple .tar.gz files into one .zip package to improve the upload efficiency.

    5. Click Upload.

      A message is displayed, indicating that the task is successfully created.

    6. Click in the task list to view the upload progress of each CHR package.

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Updated: 2019-04-01

Document ID: EDOC1100059082

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