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CloudEC V600R019C00 Fault Information Collection (Enterprise On-premises, Convergent Conference)

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Collecting One-Click information

Collecting One-Click information

Context

When an MCU fault occurs, you can use the one click to locate function to collect data for analysis.

Procedure

  1. Log in to the MCU web interface.Choose Settings>Maintenance.

    The Maintenance page is displayed.

  2. Click the One Click to Locate tab.The One Click to Locate page is displayed,as shown in Figure 18-1.

    Figure 18-1 One Click to Locate

  3. Perform either of the following operations:

    • To prevent ongoing conferences from being affected, you are advised to click Start One Click to Locate after conferences end.
    • If you need to collect data before conferences end, you are advised to click Collect Some Info.

  4. On the File Download dialog box, click save.
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Updated: 2019-04-01

Document ID: EDOC1100059082

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