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CloudEC V600R019C00 Security Maintenance (Enterprise On-premises, Only Conference)

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Checking CloudMCU Logs

Checking CloudMCU Logs

CloudMCU logs include operation, security, run, debug, stat, and MS logs.

  • Operation log: logs recording command line operations and configuration modification
  • Security log: logs recording security events such as login authentication.
  • Run log: logs recording system operation events such as system exception and service failures.
  • Debug log: logs for troubleshooting.
  • Stat log: logs recording video packet loss.
  • MS log: logs generated by the data conference MS module.

Changing Log Levels

  1. Log in to the CloudMCU web interface.
  2. Choose Maintenance > Log.
  3. Click the Change Log Level tab.
  4. Set Log level

    • Set Log level based on the site requirements.
    • One hour after you set Log level, the default log level is restored to INFO.
    • If you need more log information to locate a fault, you can set Log level to DEBUG, view debugging information at opt/log/eUMP.

      The DEBUG log function greatly affects the system performance. It is recommended that you disable the DEBUG log function after you use it.

Checking Log Generation

Perform the following operations to check whether logs are generated:

  • Log in to the CloudMCU web interface and choose Maintenance > Log > Export Archived Log. Set Time and Log type and click Query. A package containing logs that are in the specified type and archived in the specified time segment is displayed. Click Download to download the package and check for the required log information.

  • Check whether log files exist in /opt/log/eUMP on the CloudMCU server.
Updated: 2019-08-07

Document ID: EDOC1100059091

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