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CloudEC V600R019C00 Security Maintenance (Enterprise On-premises, Only Conference)

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Scanning for Viruses

Scanning for Viruses

Manual Scan

Users can click Scan on the Manual Scan tab page of the OfficeScan client to run a manual scan.

The operation procedure is as follows:

  1. Click Start. Then click on the Start page.
  2. Choose Trend Micro OfficeScan Server > Officescan Web Console (HTML). The OfficeScan dialog box is displayed.
  3. Click Scan. On the Manual Scan window that is displayed, select the directories to be scanned.
  4. Click Scan.

    The scan progress is displayed. Users can pause or stop the scan during the process.

    When the scan is complete, the message "Scan completed." is displayed.

  5. Click OK.

Real-Time Scan

If real-time scan is enabled (the Enable virus/malware scan check box is selected in the Real-time Scan Settings window), the OfficeScan client scans files according to the scan policy during file receiving, opening, download, copy, and modification.

  • If no risk is detected, the file remains in the original path, and users can continue to access the file.
  • If a security risk, possible virus, or malicious software component is detected, the OfficeScan client notifies users of the infected files and specific security risks and moves the infected files to quarantine.

To ensure proper UC running, do not enable the real-time scan policy. That is, deselect the Enable virus/malware scan check box.

The operation procedure is as follows:

  1. Click Start. Then click on the Start page.
  2. Choose Trend Micro OfficeScan Server > Officescan Web Console (HTML) to access the OfficeScan Web Console login page.
  3. Enter the user name and the login password, and click Log on.

    The login password is set during OfficeScan server installation.

  4. Choose Agents > Agent Management > Settings > Scan Settings > Real-time Scan Settings.

    The Real-time Scan Settings window is displayed.

  5. Check settings in the Real-time Scan Settings window.

    If a scan policy parameter is set incorrectly or is tampered with, adjust it.

  6. Click Apply to All Clients.

    The message "Configuration changes have been applied." is displayed.

  7. Click Close.

Scheduled Scan

If scheduled scan is enabled (the Enable virus/malware scan check box is selected in the Schedule Scan Settings window), the OfficeScan client automatically runs a scan at the scheduled time.

To ensure proper service running, you are advised to run an automatic or a manual scan when service traffic is low, for example, in the wee hours.

The operation procedure is as follows:

  1. Choose Agents > Agent Management > Settings > Scan Settings > Scheduled Scan Settings.

    The Schedule Scan Settings window is displayed.

  2. Check settings in the Schedule Scan Settings window.

    If a scan policy parameter is set incorrectly or is tampered with, adjust it.

  3. Click Apply to All Clients.

    The message "Configuration changes have been applied." is displayed.

  4. Click Close.

Immediate Scan

On the OfficeScan Web Console, users can remotely run an immediate scan on the OfficeScan client.

The operation procedure is as follows:

  1. Choose Agents > Agent Management > Settings > Scan Settings > Scan Now Settings.

    The Scan Now Settings window is displayed.

  2. Check settings in the Scan Now Settings window.

    If a scan policy parameter is set incorrectly or is tampered with, adjust it.

  3. Select the Enable virus/malware scan check box, and click Apply to All Clients.

    The message "Configuration changes have been applied." is displayed.

  4. Click Close.
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Updated: 2019-08-07

Document ID: EDOC1100059091

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