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CloudEC V600R019C00 Troubleshooting (Enterprise On-premises, Convergent Conference)

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
BMU Connection Failed

BMU Connection Failed

Symptom

Business management unit (BMU) connection parameters are set correctly. However, the system displays a message indicating that the user name or password is incorrect.

Possible Cause

The trusted IP address is not configured on the BMU.

Solution

Log in to the BMU web management system as the administrator, choose System Configuration > Trusted IP Address Configuration, and add the eMP IP address as a trusted IP address.

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Updated: 2019-08-07

Document ID: EDOC1100059098

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