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CloudEC V600R019C00 Troubleshooting (Enterprise On-premises, Convergent Conference)

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
VMs Running a Compact OS Are Faulty

VMs Running a Compact OS Are Faulty

Symptom

In the MML Command - CGP or MML Command - ME window, DSP VM is run. The Availability state for a VM in the command output is Unknown, as illustrated in Figure 3-12.

Figure 3-12 DSP VM command output

Possible Causes

  • The VM OS is faulty.
  • The VM disk is faulty.

Procedure

  1. Log in to the vCenter and choose Inventory > Hosts and Clusters. Right-click the faulty VM and choose Open Console.
  2. On the management console, click the icon highlighted in Figure 3-13 to reboot the VM. Click to enable keyboard operations.

    Figure 3-13 Rebooting the VM

  3. When the interface illustrated in Figure 3-14 is displayed, press F12 to PXE boot the VM.

    Figure 3-14 PXE booting the VM

  4. After the VM is PXE booted, as illustrated in Figure 3-15, check whether the VM is running properly.

    Figure 3-15 Successful VM PXE boot

    • Yes: No further action is required.
    • No: Go to 5.

  5. Contact Huawei technical support engineers.

Related Information

None.

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Updated: 2019-08-07

Document ID: EDOC1100059098

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