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CloudEC V600R019C00 Troubleshooting (Enterprise On-premises, Convergent Conference)

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Replacing a Server

Replacing a Server


Replace a server if it encounters an irreversible hardware fault or resource shortage.

Possible Causes

  • The memory, CPU, NIC, hard disk, or power supply module of a server is faulty.
  • The memory, CPU, NIC, or hard disk resources of a server are insufficient.


    Power off the server to be replaced.

    1. Log in to the iBMC Web portal, and choose Power > Power Control > Normal Power Off to power off the server. Then, remove all the network and power cables connected to the server.

    Configure the new server.

    1. Power on the new server and change the iBMC IP address of the new server to that of the server to be replaced. For more information on how to change the iBMC IP address, see Changing Server iBMC IP Addresses.
    2. Configure RAID10 for the new server. For more information on how to configure RAID10, see Configuring RAIDs.
    3. The server automatically restarts and installs after the RAID configuration is completed.

    Log in to the OMU Web portal to check the server status.

    1. Wait approximately 1 hour and log in to the OMU Web portal to check the server and VM status.

      Check that all VMs are in normal state and the OMU node in the application topology is in green.

    2. Choose Resource Management > Application Management on the OMU Web portal to check that the status of all applications running on the new server is normal.

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Updated: 2019-08-07

Document ID: EDOC1100059098

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