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CloudEC V600R019C00 Troubleshooting (Enterprise On-premises, Convergent Conference)

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Message "Failed to send the request data" Returned

Message "Failed to send the request data" Returned

Symptom

After an MML command is run in the MML Command - CGP window of the client, error 483006 Failed to send the request data is displayed.

Possible Causes

The module receiving the MML command is faulty.

Fault Diagnosis

Check whether the OMU modules are operating properly.

Procedure

  1. In the MML Command - CGP window of the client, run DSP OMU to check whether all the modules are operating properly.

    • Yes: Go to 3.
    • No: Go to 2.

  2. Use the Information Collection Tool to to collect items in Common fault analysis scenario.
  3. Contact Huawei technical support engineers to rectify the fault.

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Updated: 2019-08-07

Document ID: EDOC1100059098

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