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CloudEC V600R019C00 Troubleshooting (Enterprise On-premises, Convergent Conference)

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Database Initialization Failed

Database Initialization Failed

Symptom

The installation script is running. When the database is initialized, the message "init database failed. gsql error." is displayed.

Possible Cause

The Config.properties configuration file is incorrectly configured.

Solution

  1. Open the config.properties file in conf in the installation package.
  2. Check whether the DatabaseIp field is set to 127.0.0.1. If not, correct the value.
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Updated: 2019-08-07

Document ID: EDOC1100059098

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