No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


CloudEC V600R019C00 Troubleshooting (Enterprise On-premises, Convergent Conference)

Rate and give feedback:
Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Video Call Failed on an IP Phone

Video Call Failed on an IP Phone


The IPT and UC services have been configured and commissioned, but an IP phone user fails to make a video call.

Possible Causes

The IP phone user does not have the Video call right.


Log in to the uPortal to grant the video call right to the user.

  1. Log in to uPortal as the admin user.
  2. Choose Management > Subscriber Management and click the name of the IP phone user, as shown in Figure 16-2.

    Figure 16-2 Modifying the user rights

  3. Click Set Rights. On the IPT Service Rights tab, find the Others module and select Video call.
  4. Click Save.
Updated: 2019-08-07

Document ID: EDOC1100059098

Views: 19632

Downloads: 12

Average rating:
This Document Applies to these Products
Related Documents
Related Version
Previous Next