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FusionAccess 6.5 Alarm Handling 04

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
1009003 UNS Component Communication Exception

1009003 UNS Component Communication Exception

Description

The alarm module checks the UNS server every 2 minutes. This alarm is generated when the alarm module detects that the UNS server is abnormal or unavailable for three consecutive times. This alarm is cleared when the alarm module detects that the UNS server becomes normal.

Attribute

Alarm ID

Alarm Severity

Auto Clear

1009003

Critical

Yes

Parameters

Name

Meaning

Alarm ID

Identifies an alarm. Each alarm is uniquely identified by an alarm ID and an alarm name.

Alarm Severity

Indicates the severity of an alarm. Value:

  • Critical: indicates that a fault affecting services provided by the system occurs. You need to rectify the fault immediately. If a device or resource is faulty, rectify it immediately even if the fault occurs during non-working hours.
  • Major: indicates that a fault affecting the service quality of the system occurs. You need to rectify the fault immediately. If the service quality of a device or resource is degraded, rectify it immediately during working hours.
  • Minor: indicates a fault that does not affect service quality. To prevent more serious faults, this type of alarm needs to be observed or handled if necessary.
  • Warning: indicates a fault that may affect service quality. This type of alarm must be handled based on the error type.

Alarm Name

Identifies an alarm. Each alarm is uniquely identified by an alarm ID and an alarm name.

Object Type

Specifies the type of the object for which the alarm is generated.

Alarm Object Name

Specifies the name of the object for which the alarm is generated.

Generation Time

Specifies the time when the alarm is generated.

Clear Time

Specifies the time when the alarm is cleared.

Clear Mode

Specifies whether the alarm is manually or automatically cleared.

Operation

Specifies the operation that can be performed on the alarm.

Value: Manually Clear Alarm

Impact on the System

Users cannot log in to VMs from thin clients (TCs) or software clients (SCs).

Possible Causes

  • The IP address has been changed. The alarms generated by the IP address must be manually cleared.
  • The UNS server is not running properly.
  • The network is faulty.

Procedure

  1. Log in to the UNS server, and check whether communication between the components described in the alarm detail information is normal.

    1. Run ping component server IP address to check whether the communication is normal.
    • If yes, contact Huawei technical support.
    • If no, go to Step 2.

      The communication is normal if the command output is as follows:

      Pinging 192.168.90.102 with 32 bytes of data: 
       
      Reply from 192.168.90.102: bytes=32 time<1ms TTL=128 
      Reply from 192.168.90.102: bytes=32 time<1ms TTL=128 
      Reply from 192.168.90.102: bytes=32 time<1ms TTL=128 
      Reply from 192.168.90.102: bytes=32 time<1ms TTL=128

  2. Locate and rectify the network fault based on the actual situation on site.
  3. Choose FusionAccess > Alarm to check whether the alarm still exists.

    • If yes, contact Huawei technical support.
    • If no, no further operation is required.

Related Information

None

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Updated: 2019-10-11

Document ID: EDOC1100061083

Views: 4337

Downloads: 15

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