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FusionAccess 6.5 Alarm Handling 04

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1009013 UNS WI REST Interface Authentication Is Fail

1009013 UNS WI REST Interface Authentication Is Fail

Description

During the Unified Name Service (UNS) configuration, if Authentication Type is set to System Authenticate, the interface authentication accounts must be enabled on the WI, and the passwords of all the WI REST interface authentication accounts are the same as those configured in UNS. Otherwise, you cannot log in to the UNS portal, and an alarm is reported. Additional information on the alarm contains the IP addresses of WI servers whose passwords of authentication accounts are inconsistent. Change the passwords of WI REST interface authentication accounts to those configured in UNS. The alarm needs to be manually cleared after the settings are correctly configured.

Attribute

Alarm ID

Alarm Severity

Auto Clear

1009013

Major

No

Parameters

Name

Meaning

Alarm ID

Identifies an alarm. Each alarm is uniquely identified by an alarm ID and an alarm name.

Alarm Severity

Indicates the severity of an alarm. Value:

  • Critical: indicates that a fault affecting services provided by the system occurs. You need to rectify the fault immediately. If a device or resource is faulty, rectify it immediately even if the fault occurs during non-working hours.
  • Major: indicates that a fault affecting the service quality of the system occurs. You need to rectify the fault immediately. If the service quality of a device or resource is degraded, rectify it immediately during working hours.
  • Minor: indicates a fault that does not affect service quality. To prevent more serious faults, this type of alarm needs to be observed or handled if necessary.
  • Warning: indicates a fault that may affect service quality. This type of alarm must be handled based on the error type.

Alarm Name

Identifies an alarm. Each alarm is uniquely identified by an alarm ID and an alarm name.

Object Type

Specifies the type of the object for which the alarm is generated.

Alarm Object Name

Specifies the name of the object for which the alarm is generated.

Generation Time

Specifies the time when the alarm is generated.

Clear Time

Specifies the time when the alarm is cleared.

Clear Mode

Specifies whether the alarm is manually or automatically cleared.

Operation

Specifies the operation that can be performed on the alarm.

Value: Manually Clear Alarm

Impact on the System

After you submit an account and password on the UNS login page, "The system cannot authenticate your login credentials. Please contact the administrator" is displayed.

Possible Causes

The passwords of WI REST interface accounts are inconsistent with those configured in UNS. As a result, the WI authentication failed.

Procedure

  1. Log in to the ITA based on the WI IP address displayed in the alarm details, choose FusionAccess > System > Desktop Components > WI Information, and check whether the interface authentication account is enabled. If it is disabled, click Enable.
  2. Enter the account and password of the WI REST interface in the Account and Password text boxes. The password must be the same as that entered during UNS configuration. Click OK.
  3. After the WI REST interface authentication information is correctly configured, choose FusionAccess > Alarm to manually clear the error message "UNS WI REST Interface Authentication Is Fail".

Related Information

None

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Updated: 2019-10-11

Document ID: EDOC1100061083

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