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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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ALM-2001002 nginx Is Abnormal

ALM-2001002 nginx Is Abnormal


This alarm is generated when the Nginx health check fails because that the number of the Nginx processes is different from that specified in the Nginx configuration file.


Alarm ID

Alarm Severity

Auto Clear







Resource name

Name of the device for which the alarm is generated

Resource type


Monitor type

Service monitoring

Host IP address

IP address of the host


Data in recent periods


Threshold for generating an alarm

Impact on the System

An exception occurs when you access the console of a service.

Possible Cause

The number of the Nginx processes is different from that specified in the Nginx configuration file.


  1. Log in to ManageOne Maintenance Portal using a browser.

    • URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example,
    • Default username: admin; default password: Huawei12#$

  2. On the menu bar in the upper part of the page, choose Alarms > Current Alarms.
  3. In the alarm list, locate the alarm to be handled, and click on the left of the alarm. The Details page is displayed.
  4. Choose Location Info, obtain the host IP address, that is, the IP address of the node where the alarm is generated.
  5. Use PuTTY to log in to the VM in 4.

    The default username is onframework. The default password is cnp200@HW.

  6. Run the following command to disable user logout upon system timeout:


  7. Run the following command to switch to the root user:

    sudo su - root

    The default username is root. The default password is Cloud12#$.

  8. Run the following command to restart the Nginx process, and check whether the alarm persists:

    sh /opt/onframework/nginx/bin/ restart

    • If yes, contact technical support for assistance.
    • If no, no further action is required.



Updated: 2019-08-30

Document ID: EDOC1100062365

Views: 34916

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