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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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ALM-2000908 keepalived_process_abnormal

ALM-2000908 keepalived_process_abnormal

Description

The Keepalived process is unexpectedly stopped.

Attribute

Alarm ID

Alarm Severity

Auto Clear

2000908

Critical

Yes

Parameters

Parameter

Description

Resource name

Name of the device for which the alarm is generated

Resource type

MONITOR

Monitor type

Service monitoring

Host IP address

IP address of the host

Details

Data in recent periods

Threshold

Threshold for generating an alarm

Impact on the System

This issue severely affects services and must be handled immediately.

Possible Causes

The Keepalived process fails to start.

Procedure

  1. Log in to ManageOne Maintenance Portal using a browser.

    • URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example, https://oc.type.com:31943
    • Default username: admin; default password: Huawei12#$

  2. On the menu bar in the upper part of the page, choose Alarms > Current Alarms.
  3. In the alarm list, locate the alarm to be handled, and click on the left of the alarm. The Details page is displayed.
  4. Choose Location Info, obtain the host IP address, that is, the IP address of the node where the alarm is generated.
  5. Use PuTTY to log in to the VM. Ensure that the IP address identified in 4 is used to establish the connection.

    The default username is ulb. The default password is cnp200@HW.

  6. Run the following command to disable user logout upon timeout:

    TMOUT=0

  7. Run the following command to switch to the root user:

    sudo su - root

    The default username is root. The default password is Cloud12#$.

  8. Run the following command to check whether the Keepalived process is running properly:

    service keepalived status

    Checking  for service keepalived                                                                                             running
    • If yes, go to 9.
    • If no, go to 10.

  9. Wait for 10 minutes and check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, contact technical support for assistance.

  10. Run the following command to restart the Keepalived process, wait for 10 minutes, and check whether the alarm is cleared:

    service keepalived restart

    • If yes, no further action is required.
    • If no, contact technical support for assistance.

Reference

None

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Updated: 2019-08-30

Document ID: EDOC1100062365

Views: 36846

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