ALM-2002302 Monitor Cannot Communicate with the Peer Site
Description
- This alarm is generated when the Monitor cannot communicate with the paired nodes at the peer site.
- This alarm indicates a system fault or risk. You must locate and rectify the fault.
Attribute
Alarm ID |
Alarm Severity |
Auto Clear |
---|---|---|
2002302 |
Major |
Yes |
Parameters
Parameter |
Description |
---|---|
Resource name |
Specifies the name of the device for which the alarm is generated. |
Resource Type |
MONITOR |
Monitor type |
Service monitoring |
Host IP address |
Indicates the IP address of the host. |
Details |
Data in recent periods |
Threshold |
Indicates the threshold for generating an alarm. |
Impact on the System
The service on the node where the alarm is generated is unavailable.
Possible Causes
- The network between the node and the peer site node is interrupted.
- The peer site contains unavailable CPAS nodes.
Handling Procedure
- Log in to ManageOne Maintenance Portal using a browser.
- URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example, https://oc.type.com:31943
- Default username: admin; default password: Huawei12#$
- On the menu bar in the upper part of the page, choose Alarms > Current Alarms.
- In the alarm list, locate the alarm to be handled, and click
on the left of the alarm. The Details page is displayed.
- Choose Location Info, obtain the host IP address, that is, the IP address of the node where the alarm is generated.
- Use PuTTY to log in to the node for which the alarm is generated. Ensure that the management IP address of the node obtained in 4 is used to establish the connection.
The default username is arbiter. The default password is tNsZg@123.
- Run the following command to obtain information about the paired node at the peer site:
python /opt/arbitration-monitor/script/check-monitor.py
In the command output, the symbol <-> is used to join the node IP address and the paired node IP address.
- Contact the administrator to check whether the network between the node and paired node at the peer site is normal and whether the paired node at the peer site is running properly. After restoring the connection, go to 8.
- Wait for 3 minutes and check whether the alarm is automatically cleared.
- If yes, no further action is required.
- If no, go to 9.
- Contact technical support.
Reference
None