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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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ALM-2002302 Monitor Cannot Communicate with the Peer Site

ALM-2002302 Monitor Cannot Communicate with the Peer Site

Description

  • This alarm is generated when the Monitor cannot communicate with the paired nodes at the peer site.
  • This alarm indicates a system fault or risk. You must locate and rectify the fault.

Attribute

Alarm ID

Alarm Severity

Auto Clear

2002302

Major

Yes

Parameters

Parameter

Description

Resource name

Specifies the name of the device for which the alarm is generated.

Resource Type

MONITOR

Monitor type

Service monitoring

Host IP address

Indicates the IP address of the host.

Details

Data in recent periods

Threshold

Indicates the threshold for generating an alarm.

Impact on the System

The service on the node where the alarm is generated is unavailable.

Possible Causes

  • The network between the node and the peer site node is interrupted.
  • The peer site contains unavailable CPAS nodes.

Handling Procedure

  1. Log in to ManageOne Maintenance Portal using a browser.

    • URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example, https://oc.type.com:31943
    • Default username: admin; default password: Huawei12#$

  2. On the menu bar in the upper part of the page, choose Alarms > Current Alarms.
  3. In the alarm list, locate the alarm to be handled, and click on the left of the alarm. The Details page is displayed.
  4. Choose Location Info, obtain the host IP address, that is, the IP address of the node where the alarm is generated.
  5. Use PuTTY to log in to the node for which the alarm is generated. Ensure that the management IP address of the node obtained in 4 is used to establish the connection.

    The default username is arbiter. The default password is tNsZg@123.

  6. Run the following command to obtain information about the paired node at the peer site:

    python /opt/arbitration-monitor/script/check-monitor.py

    In the command output, the symbol <-> is used to join the node IP address and the paired node IP address.

  7. Contact the administrator to check whether the network between the node and paired node at the peer site is normal and whether the paired node at the peer site is running properly. After restoring the connection, go to 8.
  8. Wait for 3 minutes and check whether the alarm is automatically cleared.

    • If yes, no further action is required.
    • If no, go to 9.

  9. Contact technical support.

Reference

None

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Updated: 2019-08-30

Document ID: EDOC1100062365

Views: 48384

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