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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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ALM-2000722 taskcenter Is Abnormal

ALM-2000722 taskcenter Is Abnormal

Description

This alarm is generated when the TaskCenter health check is abnormal.

Attribute

Alarm ID

Alarm Severity

Auto Clear

2000722

Critical

Yes

Parameters

Parameter

Description

Resource name

Name of the device for which the alarm is generated

Resource type

MONITOR

Monitor type

Service monitoring

Host IP address

IP address of the host

Details

Data in recent periods

Threshold

Threshold for generating an alarm

Impact on the System

The application status cannot be properly displayed when a user is creating an ECS.

Possible Causes

Task Center is not running properly.

Procedure

  1. Log in to ManageOne Maintenance Portal using a browser.

    • URL: https://Address for accessing the homepage of ManageOne Maintenance Portal:31943, for example, https://oc.type.com:31943
    • Default username: admin; default password: Huawei12#$

  2. On the menu bar in the upper part of the page, choose Alarms > Current Alarms.
  3. In the alarm list, locate the alarm to be handled, and click on the left of the alarm. The Details page is displayed.
  4. Choose Location Info, obtain the host IP address, that is, the IP address of the node where the alarm is generated.
  5. Use PuTTY to log in to the VM in 4.

    The default username is apitask. The default password is cnp200@HW.

  6. Run the following command to check whether only one TaskCenter process exists and is running properly:

    ps -ef | grep taskcenter | grep -v grep

    If information similar to the following is displayed, the process is running properly:

    apitask 13773 1 0 11:47 ? 00:00:15 /opt/common/jre/bin/java -Dname=taskcenter -classpath ...
    • If yes, contact technical support for assistance.
    • If no, go to 7.

  7. Run the following command to restart the TaskCenter node and check whether the alarm persists:

    /opt/taskcenter/taskcenter-service/bin/service-restart.sh

    • If yes, contact technical support for assistance.
    • If no, no further action is required.

Reference

None

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Updated: 2019-08-30

Document ID: EDOC1100062365

Views: 47670

Downloads: 33

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