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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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0x10E01C0002 The Primary And Standby Parameters Are Inconsistent As A Result The HA Function Is Abnormal

0x10E01C0002 The Primary And Standby Parameters Are Inconsistent As A Result The HA Function Is Abnormal

Description

The primary and standby parameters are inconsistent. As a result, the HA function is abnormal.

Attribute

Alarm ID

Alarm Level

Manually Cleared

0x10E01C0002

Critical

Yes

Impact on the System

HA feature is unavailable.

Possible Causes

The primary and standby parameters are inconsistent.

Procedure

  1. Possible cause 1: The primary and standby parameters are inconsistent.

    1. Log in to the backup manager or backup server GUI using a browser.

      Login address: https://IP address corresponding to the Workflow-Management-Float-IP field or IP address corresponding to the datamover_management_float_ip field:8088

      Default account: admin. Default password: Cloud12#$ for installation using HUAWEI CLOUD Stack Deploy, and PXU9@ctuNov17! for manual installation.

    2. Choose Monitor > Server. The Server page is displayed. Obtain the IP addresses of the primary and standby nodes in HA mode.
    3. Log in to the primary and standby HA nodes as user hcp.

      Default account: hcp. Default password: PXU9@ctuNov17!.

    4. Run the su root command and enter the password of user root to switch to user root.

      The default password of user root is Cloud12#$.

    5. Run the cd /opt/huawei-data-protection/ebackup/ha/module/hacom/script command to go to the script directory.
    6. Run the sh config_ha.sh -a command to check whether the parameters of the HA primary and standby nodes are consistent.
      • If yes, 1.g.
      • If no, contact technical support engineers.
    7. Manually clear the alarm on the current alarm page.

Related Information

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Updated: 2019-08-30

Document ID: EDOC1100062365

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