No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

Rate and give feedback:
Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
ALM-160 Standby Remote Authentication Server Connection Failed

ALM-160 Standby Remote Authentication Server Connection Failed

Alarm Description

After LDAP authentication is enabled, the ManageOne server detects the connections with the active and standby LDAP servers at an interval of 5 minutes by default. The interval can be set on the Remote Authentication Configuration page. This alarm is generated when the ManageOne server detects that the connection with the standby LDAP server fails. This alarm is automatically cleared when the connection to the standby LDAP server is restored.

Alarm Attribute

Alarm ID

Alarm Severity

Alarm Type

160

Critical

Environment alarm

Alarm Parameters

Name

Description

Server IP

IP address of the standby LDAP server.

Impact on the System

In LDAP authentication, the standby LDAP server cannot provide the authentication service.

Possible Causes

  • The standby LDAP server is not running.
  • The ManageOne server is disconnected from the standby LDAP server.

Handling Procedure

  1. Check whether the standby LDAP server is running properly.

    NOTE:

    The LDAP server is provided by customers for remote authentication. Contact the customer administrator to check whether the server is running properly.

    • If the standby LDAP server is running properly, go to 2.
    • If the standby LDAP server is not running, start the active LDAP server and go to 3.

  2. Check whether the system is properly connected to the standby LDAP server.

    1. Use PuTTY to log in to the MOC-ManageOne-Deploy01 node where the SMLogLic service is deployed as the ossadm user in SSH mode.
    2. Check the value of Server IP in the alarm location information, that is, the IP address of the standby LDAP server.
    3. Run the following command to check whether the system is properly connected to the standby LDAP server:

      ping IP address of the standby LDAP server

      • If information similar to the following is displayed, the network connection is normal:
        64 bytes from IP address of the standby LDAP server
      • If no information is returned within 1 minute, the network connection is faulty. Rectify the network fault.
    4. Use PuTTY to log in to the MOC-ManageOne-Deploy02 node where the SMLogLic service is deployed as the ossadm user in SSH mode and perform 2.b to 2.c.

  3. Wait for 5 minutes and check whether this alarm is cleared.

    NOTE:

    To view the alarm clearance interval, perform the following operations: Choose System > Security Management > Security Settings from the main menu. On the Remote Authentication Configuration page, check the value of Server Exception Detection Period.

    • If yes, no further action is required.
    • If no, collect the information about alarm handling and contact Huawei technical support.

Alarm Clearance

After the fault is rectified, the system will automatically clear the alarm. Manual clearing is not required.

Related Information

None

Translation
Download
Updated: 2019-08-30

Document ID: EDOC1100062365

Views: 36434

Downloads: 31

Average rating:
This Document Applies to these Products
Related Version
Related Documents
Share
Previous Next