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HUAWEI CLOUD Stack 6.5.0 Alarm and Event Reference 04

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ALM-3008 File Operation Processes Are Abnormal

ALM-3008 File Operation Processes Are Abnormal


This alarm is generated when the background processes related to file operations are abnormal.


Alarm ID

Alarm Severity

Alarm Type



Communication alarm


Parameter Name

Parameter Description


Indicates the alarm name.


Indicates the abnormal service address and instance.


Indicates the returned error message.


Indicates the possible cause.

Impact on the System

Files in the system fail to be stored, downloaded, and synchronized.

System Actions


Possible Causes

Data fails to be read due to the network fault.


Figure 17-4 shows the process for handling the alarm.

Figure 17-4 Alarm handling flowchart
  1. Use PuTTY to log in to the manage_lb1_ip node.

    The default username is paas, and the default password is QAZ2wsx@123!.

  2. Run the following command and enter the password of the root user to switch to the root user:

    su - root

    Default password: QAZ2wsx@123!

  3. Check whether SWR instances are working properly.

    Run the kubectl get pod -owide -n fst-manage |grep swr-api-server command to obtain all SWR instances and check whether the instance status is Running.

    swr-api-server-4042020123-g3cx4            1/1       Running   0          9d       manage-cluster5-3063fc5a-t4c0v
    swr-api-server-4042020123-nk8x3            1/1       Running   0          9d       manage-cluster4-3063fc5a-n41xn
    swr-api-server-4042020123-z53ws            1/1       Running   0          9d      manage-cluster4-3063fc5a-bzdfd
    • If yes, go to 4.
    • If no, go to 8.

  4. Locate the SWR instance node. Run the kubectl describe pod swr-api-server-4042020123-g3cx4 -n fst-manage|grep Node command. swr-api-server-4042020123-g3cx4 indicates the instance name, which can be obtained from the dispalyed information in 3.

    Node:           manage-cluster5-3063fc5a-t4c0v/

  5. Log in to the SWR instance node as the root user.
  6. Run the df -h command to check whether the disk space is insufficient.

    • If the disk space is insufficient, go to 9.
    • If the disk space is sufficient, go to 7.

  7. Run the top command to check whether system resources are insufficient.

    • If system resources are insufficient, go to 9.
    • If system resources are sufficient, go to 8.

  8. Follow the instructions in section ALM-13 Pod Is Abnormal to handle the SWR instance exception if any.
  9. Clear disk or system resources.
  10. Contact technical support for other issues.

Alarm Clearing

This alarm is automatically cleared when the background processes related to file operations are restored.

Related Information


Updated: 2019-08-30

Document ID: EDOC1100062365

Views: 37764

Downloads: 31

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